HT201441: Turn off Find My iPhone Activation Lock
Learn about Turn off Find My iPhone Activation Lock
-
All replies
-
Helpful answers
-
Apr 3, 2015 5:35 AM in response to ChrisJ4203by marlaurente,Thank you. I have another question. I checked through https://www.icloud.com/activationlock/ and it says that its Activation Lock is OFF and still, my phone requires me to enter an apple ID of the previous owner. Why is that?
-
-
Apr 3, 2015 6:36 AM in response to marlaurenteby wegras,No idea but if the Activation server is still asking for the original owner's Apple id then it is not going to activate
-
Apr 3, 2015 9:55 AM in response to marlaurenteby ChrisJ4203,As wegras said, if it is reporting that Activation Lock is off, then I would not know why it is asking for the previous owner's ID. Is it reporting that when you enter your Apple ID and password to activate that it cannot activate with your ID? Does the Apple ID that you see on the screen look familiar at all? Is it possible that you changed your password since you activated a phone before?
-
May 20, 2015 3:02 AM in response to Aldaseby JONTU711,Dear sir my iPhone 5 fectory unlock but iCloud locked please help me my iphone 5 details below
<Personal Information Removed by Host>
-
Jul 18, 2015 8:08 AM in response to Aldaseby JONTU711,<Image Edited by Host to Remove Personal Information>
-
May 20, 2015 3:04 AM in response to JONTU711by Roger Wilmut1,It's a security risk to post your IMEI and serial numbers and I've asked the Hosts to remove them; however it is really academic because as has been explained over and over again in this thread only the person who set up the Activation Lock can unlock it. If you cannot contact him, you will be unable ever to use the phone. Apple cannot unlock it for you.
-
Jun 30, 2015 3:53 PM in response to JONTU711by mictance50,How can I open my iPhone activation lock without owner's account
-
Jun 30, 2015 11:01 PM in response to mictance50by Roger Wilmut1,mictance50 wrote:
How can I open my iPhone activation lock without owner's account
You can't.
-
Jul 1, 2015 3:13 PM in response to Roger Wilmut1by mictance50,Message from Owner: of my iphone4s Cet iPhone a été égaré. Appelez-moi s’il vous plaît. 040 6764321 asking me to call him the phone number he send to me not connect Pls need help how do i get is Email address so i can send all i need to him i receive this message from is icloud login pls help me i dont no what to do.
-
Jul 1, 2015 3:18 PM in response to mictance50by Csound1,mictance50 wrote:
Message from Owner: of my iphone4s Cet iPhone a été égaré. Appelez-moi s’il vous plaît. 040 6764321 asking me to call him the phone number he send to me not connect Pls need help how do i get is Email address so i can send all i need to him i receive this message from is icloud login pls help me i dont no what to do.
There is nothing you can do without the owners assistance.
-
Jul 1, 2015 3:33 PM in response to mictance50by mictance50,I want u direct me on how to contact him am in nigeria is in molta the phone came with car they send to me in nigeria pls help
-
Jul 1, 2015 3:36 PM in response to mictance50by Csound1,I do not know who he is, let alone how to contact him.
If you can't contact him the phone is useless to you, take it back and get a refund.
-
Jul 10, 2015 12:56 PM in response to sheila_m.by llil_hottie,Hi Shila,
I am having the same problem, I bought an iPhone 4S off www.listia.com. I have contacted the previous owner and he said he can not remember his account information on the iPhone at all. What do i do now? I have tried sending him this information to help him that you posted but he will not respond back. Please help me reset this iPhone, I was told apple can do that for me.
-
Jul 10, 2015 1:00 PM in response to llil_hottieby ChrisJ4203,llil_hottie wrote:
Hi Shila,
I am having the same problem, I bought an iPhone 4S off www.listia.com. I have contacted the previous owner and he said he can not remember his account information on the iPhone at all. What do i do now? I have tried sending him this information to help him that you posted but he will not respond back. Please help me reset this iPhone, I was told apple can do that for me.
Apple cannot do it for you. Only the previous owner can. They will need to contact Apple to recover the iCloud password and then they can log into www.icloud.com and remove the device from their account. Until they do that, you will not be able to activate the device, and no one else but the previous owner can help you. If you cannot get in touch with them, or they will not assist you, then contact the place where you purchased the phone and demand a refund, since the device cannot be used. It will be worthless to you.
