iPad (1st generation) Not Syncing With iCloud

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iPad (1st generation) Not Syncing With iCloud

A friend of mine has a 1st generation iPad (64GB, Wi-Fi + Cellular) from May 2010. She has iOS 5.1.1 installed on it, which is as high as you can go on the 1st generation iPad.

She also her a MacBook and an iPhone, and she wants all three devices to sync (e.g. Notes and Calendar) via iCloud. The MacBook and the iPhone are syncing fine, but the iPad won't sync.

Is this simply a case of iOS 5.1.1 no longer being compatible with iCloud, or specifically, devices running iOS 7 (her iPhone) and OS X Mountain Lion (her MacBook Pro)? Any suggestions?

Posted on Oct 16, 2013 3:51 AM

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Answer 1

sheila_m.

Community Specialist

Oct 19, 2013 8:39 AM in response to Reuben Feffer

Hello Reuben,

Thank you for providing the details of the issue your friend is experiencing on her iPad. I found some resources to help with this.

First, the following article provides a table of what version of iOS software you need for different iCloud features. Several iCloud services are still available to use with iOS 5:

iCloud: System requirements

http://support.apple.com/kb/HT4759

If you are having trouble with the compatible iCloud services on the iPad, I recommend the following articles:

iCloud: Troubleshooting iCloud Contacts

http://support.apple.com/kb/TS3998

iCloud: Troubleshooting iCloud Calendar

http://support.apple.com/kb/TS3999

If you need additional iCloud troubleshooting articles, they can be found here:

iCloud Support

http://www.apple.com/support/icloud/

Thank you for using Apple Support Communities.

Best,

Sheila M.

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