Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I stream music videos from my iPhone to my Apple TV the Phone says "Video is shown on Apple TV" but the Apple TV only plays the music and shows a small still image of the video, does not play the video.This is only with iOS7, works flawless with iOS6

Besides that the iPhone does not play music videos in landscape anymore I can't even stream music videos to my Apple TV. At least in case of the Apple TV this is apparently a bug as the iPhone is telling me it does something what it actually doesn't. Anyone same issues or a solution?

iPhone 5, iOS 7.0.2, Apple TV 3rd Gen

Posted on Oct 16, 2013 6:49 AM

Reply
4 replies

Oct 19, 2013 2:16 PM in response to Holgy

Hey there Holgy,


It sounds like you are having issues with using Airplay with the iPhone, and also cannot view your music videos in landscape mode anymore.

First for the Airplay I sugget the troubleshooting from this article named:

iOS: Troubleshooting AirPlay and AirPlay Mirroring

http://support.apple.com/kb/TS4215

Troubleshooting performance issues with AirPlay or AirPlay Mirroring

If you are experiencing intermittent playback or significant network lag with AirPlay or AirPlay Mirroring, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your iOS device, Apple TV or AirPort Express.

Try the following suggestions:

  • Ensure that other devices are not trying to stream to the same Apple TV at the same time.
  • Turn off Bluetooth on your iOS device by tapping Settings > Bluetooth.
  • Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
  • Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
  • If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
  • If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
  • If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
  • Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.


For the other issue, I would check to see if rotation lock is turned on or not.

iOS: Screen does not rotate

http://support.apple.com/kb/TS3805


Thank you for using Apple Support Communities.

Take care,

Sterling

Nov 7, 2013 7:15 AM in response to sterling r

This doesn't help at all.

- I have no issue with AirPlay, the connection clearly works as the Apple TV plays the music.

- It is also not a rotation lock issue, as rotation lock would only inpact morroring but not regular AirPlay.

To me it seems there is an issue with the "video out" support of the music player, which seems to not exist while the iPhone is still insisting it does by telling me "Video is playing on Apple TV" (in iOS 7.0 till iOS 7.0.2) or showing the screen symbol to indicate active video out in iOS 7.0.3.

Any suggestion?

Nov 29, 2013 12:39 PM in response to Holgy

Hey, Holgy, unlike some other people in this thread, I understand your problem, and did not assume you are a moron who doesn’t know how to turn off the portrait lock.


I have the same problem. When playing a music video from my iPhone to Apple TV, only the sound is played. And, you can’t watch videos in landscape. When you turn the phone, you get a sea of album covers instead of your video.


WORKAROUND


I was able to get around both problems by playing music videos with the Videos app – not the Music app. Music videos played in landscape on the phone. When I used AirPlay the AppleTV showed video, not just audio.


The drawback is that the Videos app is poorly organized. It is sorted only by song title, not by artist or album. It does not have a search feature that I could find, nor does it have the alphabet selector down the right side of the screen. This is fine if you have only a few videos, but if you have a lot, it would be a mess.


LANDSCAPE MODE IN THE MUSIC APP


Other people complained about not being able to play music videos in landscape (from the Music app). Apple says the feature is no longer available. See response by “bluebearies” in this thread.

When I stream music videos from my iPhone to my Apple TV the Phone says "Video is shown on Apple TV" but the Apple TV only plays the music and shows a small still image of the video, does not play the video.This is only with iOS7, works flawless with iOS6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.