1 Reply Latest reply: Oct 16, 2013 7:31 AM by lllaass
elitubakid Level 1 (0 points)

Hi everybody. I got a new iPod touch 5g and it won't show up in iTunes when I try to connect it. I've reset it, tried a different cord, tried updating both iTunes and my iPod and also have tried everything the Apple support page has suggested (restart computer, soft reset of iPod, etc.). The iPod shows up under "My Computer" as a camera, but under "Devices" in iTunes it doesn't show up at all. I can't attempt a restore or anything that requires using iTunes to fix this problem obviously considering my iPod won't even show up in iTunes, so if you please, don't just reply to this saying "Restore it with iTunes" or "Try syncing it". It's impossible to sync/restore through iTunes when your iPod doesn't actually show up in iTunes. 

iPod touch, iOS 7.0.2