Want to change Apple ID password
I lost a trusted device, got a new one but couldn't make it trusted coz I lost my Recovery Key! And of course can't change Apple ID password for the same reason.
Any suggestions?
iPad, iOS 7.0.2, Mini
User profile for user:
jeremy_v
User level:
Community Specialist
Hi Ahmed M. El Zoughby,
Thanks for visiting Apple Support Communities.
If you have access to another trusted device, you can use the steps below to reset your recovery key:
Apple ID: Can't sign in with two-step verification
http://support.apple.com/kb/HT5577
If you lost your Recovery Key
As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.
- Go to My Apple ID, select "Manage your Apple ID," and sign in.
- Under Edit your Apple ID, select "Password and Security."
- Under Recovery Key, select Replace Lost Key and follow the onscreen instructions.
Note: Your old Recovery Key will be deactivated immediately and cannot be used to reset your password or access your account.
Best,
Jeremy