HT203512: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting
Clare69
Level 1 (0 points)

Q: Hi I've just changed my email address I've changed it on my Apple ID account but can't change it on my iCloud account it keeps poping up to sign in to iCloud but with my old email address this getting rather irritating can anyone help

Hi I've just changed my email address I've changed it on my Apple ID account but can't change it on my iCloud account it keeps poping up to sign in to iCloud but with my old email address this getting rather irritating can anyone help I've tried deleting my iCloud account but you need to sign in using old email address.

iPhone 4 (8GB), iOS 7.0.2

Posted on Oct 16, 2013 12:45 PM

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Clare69

Q: Hi I've just changed my email address I've changed it on my Apple ID account but can't change it on my iCloud account it keeps pop ... more

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  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Oct 16, 2013 12:54 PM in response to Clare69
    Level 10 (104,521 points)
    Apple TV
    Oct 16, 2013 12:54 PM in response to Clare69

    Welcome to the Apple Community.

     

     

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

     

    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

     

    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)

     

    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)

     

    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.