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Forgot security questions

I got a new iPhone 5 and trying to make a purchase but I can't since I forgot my security questions!

iPhone 5, iOS 7.0.2

Posted on Oct 16, 2013 1:51 PM

Reply
2 replies

Oct 16, 2013 1:53 PM in response to Joey_OG

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.


Nobody on these boards can reset them for you.


(91115)

Oct 16, 2013 1:53 PM in response to Joey_OG

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Forgot security questions

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