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My laptop wont recognise my Apple tv, and apple tv is broke. I have a usb / itunes symbol on my television. How do I fix this?

I have updated the Apple TV software via the on TV directions and Apple TV has stopped working. I now have the ITunes symbol and a USB cable picture on my tele???


I have tried plugging in a usb and connecting it to my laptop, and opening ITunes - this did nothing. It did not even recognise the Apple TV device, so I was not able to attempt to restore it.


I have the latest version of Apple TV.


Can anyone help, or am I best going back to the shop?!?!

AppleTV 2, iOS 7.0.2

Posted on Oct 16, 2013 4:53 PM

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My laptop wont recognise my Apple tv, and apple tv is broke. I have a usb / itunes symbol on my television. How do I fix this?

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