Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't update my ios on my iPad. Please help. Thank you.

Help!

iPad, iOS 1.x

Posted on Oct 16, 2013 7:02 PM

Reply
Question marked as Best reply

Posted on Oct 16, 2013 7:04 PM

If you have an iPad 1G, then you cannot update it to iOS 7. You will need to update it to iOS 5.1.1.


See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.


IPhone, iPod Touch, and iPad iOS Compatibility Chart


Device iOS Verson


iPhone 1 iOS 3.1.3

iPhone 3G iOS 4.2.1

iPhone 3GS iOS 6.1.x

iPhone 4 iOS 6.1.x

iPhone 4S iOS 6.1.x

iPhone 5 iOS 6.1.x

-------------------------------------------------------

iPod Touch 1 iOS 3.1.3

iPod Touch 2 iOS 4.2.1

iPod Touch 3 iOS 5.1.1

iPod Touch 4 iOS 6.1.x

iPod Touch 5 iOS 6.1.x

-------------------------------------------------------

iPad 1 iOS 5.1.1

iPad 2 iOS 6.1.x

iPad 3 iOS 6.1.x

iPad 4 iOS 6.1.x

iPad Mini iOS 6.1.x

=====================================


Select the method most appropriate for your situation.


Upgrading iOS

1. How to update your iPhone, iPad, or iPod Touch

2. iPhone Support

3. iPod Touch Support

4. iPad Support


a. Updating Your iOS to Version 6.0.x from iOS 5


Tap Settings > General > Software Update


If an update is available there will be an active Update button. If you are current,

then you will see a gray screen with a message saying your are up to date.


b. If you are still using iOS 4 Updating your device to iOS 5 or later.


c. Resolving update problems


1. iOS - Unable to update or restore

2. iOS- Resolving update and restore alert messages

6 replies
Question marked as Best reply

Oct 16, 2013 7:04 PM in response to Boua

If you have an iPad 1G, then you cannot update it to iOS 7. You will need to update it to iOS 5.1.1.


See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.


IPhone, iPod Touch, and iPad iOS Compatibility Chart


Device iOS Verson


iPhone 1 iOS 3.1.3

iPhone 3G iOS 4.2.1

iPhone 3GS iOS 6.1.x

iPhone 4 iOS 6.1.x

iPhone 4S iOS 6.1.x

iPhone 5 iOS 6.1.x

-------------------------------------------------------

iPod Touch 1 iOS 3.1.3

iPod Touch 2 iOS 4.2.1

iPod Touch 3 iOS 5.1.1

iPod Touch 4 iOS 6.1.x

iPod Touch 5 iOS 6.1.x

-------------------------------------------------------

iPad 1 iOS 5.1.1

iPad 2 iOS 6.1.x

iPad 3 iOS 6.1.x

iPad 4 iOS 6.1.x

iPad Mini iOS 6.1.x

=====================================


Select the method most appropriate for your situation.


Upgrading iOS

1. How to update your iPhone, iPad, or iPod Touch

2. iPhone Support

3. iPod Touch Support

4. iPad Support


a. Updating Your iOS to Version 6.0.x from iOS 5


Tap Settings > General > Software Update


If an update is available there will be an active Update button. If you are current,

then you will see a gray screen with a message saying your are up to date.


b. If you are still using iOS 4 Updating your device to iOS 5 or later.


c. Resolving update problems


1. iOS - Unable to update or restore

2. iOS- Resolving update and restore alert messages

I can't update my ios on my iPad. Please help. Thank you.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.