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Helpful answers
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Oct 20, 2013 11:32 AM in response to Elizillaby griff w,Hi there Elizilla,
You may find the information in the article below helpful.
http://support.apple.com/kb/HT4060
-Griff W.
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Sep 16, 2016 7:59 AM in response to Elizillaby ChicagoBadger,I had a similar situation with a dead iPad where I couldn't tell if it was charging or not. After a few minutes of charging, I found if I pressed the Home button the battery indicator was displayed on the screen showing it was charging and the charge level.
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Sep 16, 2016 8:53 AM in response to ChicagoBadgerby kb1951,Hopefully in the last 3 years, they resolved their problem. I have made the same mistake of posting to a very old thread.