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I forgot my security questions and don't have a rescue email

I really need help, iTunes hasn't helped me at all

iPhone 5

Posted on Oct 16, 2013 10:20 PM

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1 reply

Oct 17, 2013 2:30 AM in response to mackenziekay3

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I forgot my security questions and don't have a rescue email

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