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how i can fix error 4013 for iphone 4

the iphone stuck with itunes and give error 4013 thanks

iPhone 4, iOS 6.1.4, error 4013 with itunes

Posted on Oct 16, 2013 11:21 PM

Reply
1 reply

Oct 20, 2013 12:08 PM in response to marygirgis90

Hi,


Thank you for visiting Apple Support Communities.


Error 4013 is very similar to error 1611. I would recommend trying the steps for error 1611 in the articles below.


Error 1611

This error typically occurs when security software interferes with the restore and update process. Follow the steps to troubleshoot security software to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.


iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/TS3694


iTunes: Troubleshooting security software issues

http://support.apple.com/kb/TS3125


Regards,


Jason H.

how i can fix error 4013 for iphone 4

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