10 Replies Latest reply: Mar 16, 2015 7:23 PM by dgiunta
ADederer Level 1 Level 1 (0 points)

Many years ago I create my Apple ID to ale** @mac.com domain. And long time do not use this account for email messages.

For now I use ale** @icloud.com for sending and receiving email messages.

The problem is ale** @mac.com is not worked but still it's a Primary Email Address for my Apple ID.


I tried to access to the iOS Developer account. Paid $99 but can't work with Certificates. All my messages to your Support team fails - I not received any answers.

PLEASE HELP ME! How I can change Primary Email Address or make this email address work properly?

I think support team respond to ale** @mac.com email address that is not worked:

Delivery to the following recipient failed permanently:

    ale** @mac.com

Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the server for the recipient domain mac.com by mx3.mac.com.akadns.net. [].

The error that the other server returned was:

550 5.1.1 unknown or illegal alias: ale** @mac.com


<Email Edited by Host>