3 Replies Latest reply: Oct 17, 2013 7:37 AM by gdgmacguy
Carla1998 Level 1 Level 1 (0 points)

Recently, I changed wireless services from AT&T to Sprint. Because Sprint does not use a sims card with their version of the IPhone 4S, I had to exchange phones.  I already had my ringtones backed up on my PC with Itunes and as a safety precaution, I backed everything up  on ICloud.  After service was changed,  IOS 7 upgraded to the new phone, and the transfer of all my info from ICloud performed, I noticed none of the ringtones I purchased were on my new phone. I no longer have the old phone and I upgraded ITunes on my PC.......they are missing from my PC too!  What can be done about this?  I've also noticed that everytime I do an upgrade on my PC, some of my music goes missing. I've invested too much money into purchasing music, apps, and ringtones and I can't continuously afford to replace them.  Please help!


iPhone 4S, iOS 7.0.2