Previous 1 2 3 Next 34 Replies Latest reply: Jun 21, 2015 10:51 PM by Joshfrommo
steffy13 Level 1 (0 points)

They show up on my phone but not in iTunes and I can't delete them. it wont let me swipe and delete them on my phone and it wont let me delete them from iTunes because it doesn't show them on my phone. I don't have show all my music because like most of everyone there are some song I regret purchasing. when I try and turn it on and then back off to make the music come off they're still there....plaese help I honestly can't stand the songs that are stuck on my phone


iPhone 5, iOS 7.0.2
  • Geneva79 Level 1 (5 points)

    1. Plug Phone into PC

    2. Open Itunes

    3. Once phone is recognized click on "iPhone" in the top right hand corner

    4. In the new screen go to the last tab "On This Phone"

    5. Make sure "Music" is highlighted on the left hand side.

    6. You should see all the songs in your phone even the greyed out ones

    7. Select all the songs in the box so that they are all highlighted dark grey

    8. Once all the songs are selected simply right click and hit Delete

    9. It will ask you to confirm that you want all songs removed from your phone click "Yes"

    10.  Once the songs are gone go to the bottom of the screen and click 'Sync'

    11. Check your phone, it should say "No Content"

     

     

    HOPE THIS HELPS!

  • lizardwy Level 1 (5 points)

    I've tried this but when I highlight, right click, "delete" isn't an option and using the delete key doesn't do anything. The songs don't show up on my phone but they do in iTunes when it's connected to the computer AND they're still taking up space!

  • isabp Level 1 (10 points)

    I have the same problem. I have a song on my iPhone but it doesn't show in iTunes anywhere, even with iPhone connected and selected.


    Anyone got any further suggestions?!

  • Buzznasa Level 1 (0 points)

    I have had the same problem and I was able to delete all but one.  The one that won't delete is the one that is currently playing.  It cannot be swipe deleted.  I had another song that I was having a similar problem so I connected to iTunes, synced that song to the phone and then it would let me delete it.  So, I synced the entire album that contains the song that I can't delete.  Doing so allows me to swipe delete all of the songs until it says "No Content".

     

    However, if I select the "Now Playing" in the upper right-hand of the screen, the song is still playing and when I go back to the Songs list it is back like David F@#king Copperfield with no option to delete it.

     

    I don't want any music on my phone (that's why I have an iPod) because every time I get in my car and the phone connects to the radio it starts playing over Bluetooth audio automatically.

  • Strulf Level 1 (10 points)

    I had the same problem. I could solve it like this:

     

    - Go to the music settings on your iPhone and select "Show all music"

    - Then go in the music app and DOWNLOAD the songs you can't delete from iTunes in the cloud (yes sounds paradox but just do it)

     

    Now you should be able to delete the songs you couldn't delete before. Turn off "Show all music" and check if they're still there. In my case, they weren't.

  • Michele Stapleton Level 1 (5 points)

    This is brilliant! Thanks, Strulf!

  • Strulf Level 1 (10 points)

    Glad I could help!

  • HenryLy12 Level 1 (0 points)

    For one of these songs that I'm trying to remove, it won't allow me to download it from the cloud when I hit the icon. Any Suggestions?

  • Strulf Level 1 (10 points)

    Did you maybe buy this song with another ID? Did you try to download it in WLAN? Did you check if it's still available in the store?

  • lizzymari Level 1 (0 points)

    Here is something, First Download all from Icloud. Then Turn off Show off all Music in the Settings (music app is in there scroll down). Simple BUT if you accidenly play the song you're deleting and then it won't delete anymore heres this solution. Go back to Settings turn ON the Show All Music. Go to Music App redownload that song again and you will be able to delete it. It sounds aggraviating but once it is down you'll be happy. And don't forget to turn OFF the The Show all music once everything was done deleting.

  • Strulf Level 1 (10 points)

    Hi @lizzymari,

     

    this solution was already given a few posts above!

  • rebeccafromwashington Level 1 (0 points)

    Thank you Lizzymari! This fixed my problem

  • Strulf Level 1 (10 points)

    Great now it's Lizzymari although she just copied my post. :/

  • rebeccafromwashington Level 1 (0 points)

    Thanks for letting me know, Strulf. I apologize. I hadn't read the whole thread and didn't realize it was your original suggestion. Now I see.

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