My iphone wont sync and all I get is a message saying that the sync session failed to start, any ideas on what I do next?

Pretty much as above, when I plug my iphone in it just comes up with the message saying the sync session failed to start and thats all I can get out of it :/

Any ideas on what I need to do to get my iphone to talk to my itunes again please?

iPhone 4S

Posted on Oct 17, 2013 10:44 AM

Reply
2 replies

Oct 21, 2013 9:54 AM in response to hblower

Hi hblower,


As a first step, I would suggest quitting your open apps:


iOS: Force an app to close

http://support.apple.com/kb/ht5137


Then sign out of iTunes:


iOS: Changing the signed-in iTunes Store Apple ID account

http://support.apple.com/kb/HT1311?viewlocale=en_US


Restart and/or reset the device:


iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430


Are you running the latest version of iTunes? If not, update the software and try syncing again …


Cheers,


Judy

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My iphone wont sync and all I get is a message saying that the sync session failed to start, any ideas on what I do next?

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