HT201676: iTunes Allowances are no longer available

Learn about iTunes Allowances are no longer available
noellefrommd

Q: There are two charges on my credit card today 10/17/2013 from I-tunes.  Please cancel the transaction and  credit the money back.

What are the the two charges on my credit cad today 10/1/02013?

can you cancel end credit my card?

 

<Personal Information Edited by Host>

iPhone 5c, iOS 7.0.2

Posted on Oct 17, 2013 11:19 AM

Close

Q: There are two charges on my credit card today 10/17/2013 from I-tunes.  Please cancel the transaction and  credit the mo ... more

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Oct 17, 2013 11:21 AM in response to noellefrommd
    Level 10 (135,128 points)
    iTunes
    Oct 17, 2013 11:21 AM in response to noellefrommd

    We are fellow users here on these forums, you're not talking to iTunes Support - I've asked the hosts to remove your phone number from your post

     

    If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the mose recent is above the list). I'm not sure if it shows auto-renewing subscriptions (I don't have any).

     

    If you can't find the charges or don't recognise them, and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days), then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption