HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

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tracy987654321
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Q: restoring and other data

why can't I restore my iphone? My "other" data is taking up 5GB of my 6.34 capacity storage. Have erased all photos, videos, apps and music. when i try to restore I get a message that: could not restore, the device isn't eligible for the requested build. Anyone have any suggestions to: a) get the other data off my phone, b) restore phone?!!??!

Any advice appreciated.

iPhone 4 (8GB)

Posted on Oct 17, 2013 12:03 PM

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tracy987654321

Q: restoring and other data

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  • by Mepansy,

    Mepansy Mepansy Oct 31, 2013 1:09 AM in response to tracy987654321
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    Oct 31, 2013 1:09 AM in response to tracy987654321

    Like every other operating system, iOS stores temporary files and app caches locally on the iPhone, iPad, and iPod touch, and these files can build up over time. Generally iOS is pretty good at housekeeping, but if you’ve had a device for a long time and haven’t deleted old unused apps, resynced recently, or restored from a backup, you may have more of these temporary files and caches stored on your iOS device than you think.


     

    You can use apps like iLike, Phoneclean to remover these junk files and "other" data:

    iLike: http://download.cnet.com/iLike/3000-18512_4-75996452.html