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iCloud and Windows 8.1

I am using a desktop PC; was Windows 8 64 bit; upgraded this morning to Windows 8.1.

I am using Microsoft Office 2010; my contacts, tasks and calendars are in iCloud.

Now when I am in Outlook, it will not open contacts, calendar or tasks .. It tells me: The set of folders cannot be opened. The information store could not be opened.

I tried re-installing iCloud and I get: There si a problem with this windows installer package. A DLL required for this install to complete could not be run.

iPhone 4S, iOS 5

Posted on Oct 17, 2013 12:46 PM

Reply
53 replies

Oct 23, 2013 5:28 PM in response to i_Lux

I-lux solution works. I had tried everything he suggested prior, except disabling and re-enabling the COM addin for iCloud. The proof was to reboot the computer, relaunch Outllok and my iCloud contacts, etc settings held. Prior to the actions taken with the COM plugin, every time I restarted Outlook my iCloud data would disappear. THANKS I-lux!!!

Oct 24, 2013 6:12 AM in response to Ken_Montreal

Hi


Further to my last post (a few minutes ago) I tried someone's fix and it WORKED.


Here it is below:

-------------------------------------------------------------------------------- -

This fixed the issue:


1. sign out of iCloud. (make sure you are really signed out or it won't work!)

2. open Outlook and make sure iCloud is not listed in Account Settings

3. close Outlook

4. sign in to iCloud and let it set up Outlook sync



Nota bene: I tried uninstalling and reinstalling iCloud (twice) but to no avail. It wasn't until I completed the above that I could actually get things back to normal. I hope this works for you! (Tip o' that hat to Diane Poremsky @outlooktips - this was her idea.)

Oct 24, 2013 6:40 AM in response to Ken_Montreal

I got the same proble which i solved as follows

Disistall icloud

Close outlook

Restart the pc reistall icloud

When you start to config i cloud in contact calendars...you have two option..the first one you select everything.. The second one you can chose.

Iin this one all. Deselected and in this way all information on icloud will go in outlook...any other option doesnt work at all..

Nov 7, 2013 7:24 AM in response to Ken_Montreal

Well you did achieve success but it may have been the act of signing out from the control panel and signing back in that did the trick. you did this when you unistalled the control panal and re installed it. once reinstalled it asked you to sign in and then setup occured. I skipped the uninstall and reinstall and just signed out and resigned back in. Once i signed back in it had me set it up, after that outlook sync worked and all my data was there. So before anyone unistalles try first to sign out and then sign back in and see if that works may save you some time. Thanks Ken_Montreal if you hadn't posted your success i may still be pulling my hair out, now on to the brother all in one p c fx machines control panel, this will be much harder 😟

iCloud and Windows 8.1

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