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Won't boot normally or in recovery and single user mode, safe mode hangs up halfway

iMac locked up with visual glitches while playing the Mac beta client of League of Legends. Had to force a shutdown by holding the power button. Now it won't boot; after the Apple logo and spinning wheel I just get a white screen. I tried launching in recovery mode, that didn't work. Then I tried safe mode; the bar filled a little over half and then nothing but white screen. I was able to boot single user mode once; ran fsck -fy and rebooted, still white screen. Now I can't get back to single user mode. I booted with command option P R to reset the NVRAM and got the second chime, but still nothing.


Luckily all my important files are in the cloud, but I'm really hoping my computer isn't completely dead. I haven't had any issues in the past. I've even been playing LoL for over a month with no issues, until now when I tried to play the newer game types, Dominion and ARAM; both caused visual glitches forcing shutdowns. I was able to restart my computer with no problem after the first two visual glitches, but after the last one I am stuck at the white screen as I described above.


Thanks in advance for your help!

iMac (27-inch Mid 2011), OS X Mountain Lion (10.8.5)

Posted on Oct 17, 2013 1:41 PM

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Posted on Oct 17, 2013 1:43 PM

Reinstalling Lion/Mountain Lion Without Erasing the Drive


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.


Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

9 replies
Question marked as Best reply

Oct 17, 2013 1:43 PM in response to mwj32

Reinstalling Lion/Mountain Lion Without Erasing the Drive


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.


Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Oct 17, 2013 2:05 PM in response to Kappy

Command + R didn't work but holding option on startup brought me to a screen where I could select either my hard drive or "Recovery-10.8.2". Clicking my hard drive leads to the same blank white screen. Clicking the repair disk led to a frozen blue screen with a vertical bar pattern.

Oct 17, 2013 2:33 PM in response to mwj32

I'd bet the drive is damaged. You could try reformatting if possible. Again, you are booting from the Recovery-10.8.2 disk if you can. If you can't, then you will need to use the installer disc that came with the computer.


Install or Reinstall Lion/Mountain Lion from Scratch


Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.


Boot to the Recovery HD:


Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Erase the hard drive:


1. Select Disk Utility from the main menu and click on the Continue button.


2. After DU loads select your startup volume (usually Macintosh HD) from the

left side list. Click on the Erase tab in the DU main window.


3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on

the Security button and set the ZeroData option to one-pass. Click on

the Erase button and wait until the process has completed.


4. Quit DU and return to the main menu.


Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible

because it is three times faster than wireless.

Mar 26, 2014 4:25 PM in response to mwj32

I have the same problem. My mac mini crashed will watching youtube, with a white screen and buzzing from the speaker. After that all attempts to reboot or recover results in a white screen. I can startup in Single-User mode. I ran fsck until the disk was ok, but still cannot get beyond the white screen. I can startup in Startup Manager, but all selections lead to a white screen.


Was there ever a solution for this problem?

Won't boot normally or in recovery and single user mode, safe mode hangs up halfway

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