problem with update 10.8.5

Question

Level 1

5 points

problem with update 10.8.5

Since mountain Lion when i have an update it keeps failing with these things (in red) in the log... Does somebody know what i need to do? I tried downloading the updates manually but that doesn't help... :-(

Oct 17 23:51:34 iMac.local Installer[546]: User picked Standard Install

Oct 17 23:51:34 iMac.local Installer[546]: Choices selected for installation:

Oct 17 23:51:34 iMac.local Installer[546]: Install: "OS X v10.8.5 Supplemental Update"

Oct 17 23:51:34 --- last message repeated 1 time ---

Oct 17 23:51:34 iMac.local Installer[546]: OSXUpd10.8.5Supp.pkg#OSXUpd10.8.5Supp.pkg : OSXUpd10.8.5Supp : 1.0.0.0.1.1306847324

Oct 17 23:51:34 iMac.local Installer[546]: =============================================================================== =

Oct 17 23:51:34 iMac.local Installer[546]: It took 0.00 seconds to summarize the package selections.

Oct 17 23:51:34 iMac.local Installer[546]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost

Oct 17 23:51:34 iMac.local Installer[546]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/OS%20X%20v10.8.5%20Supplemental%20Update/OSXUpd10.8.5S upp.pkg#OSXUpd10.8.5Supp.pkg

Oct 17 23:51:34 iMac.local Installer[546]: Set authorization level to root for session

Oct 17 23:51:34 iMac.local Installer[546]: Will use PK session

Oct 17 23:51:34 iMac.local Installer[546]: Starting installation:

Oct 17 23:51:34 iMac.local Installer[546]: Configuring volume "Macintosh HD"

Oct 17 23:51:34 iMac.local Installer[546]: Preparing disk for local booted install.

Oct 17 23:51:34 iMac.local Installer[546]: Free space on "Macintosh HD": 178,62 GB (178615484416 bytes).

Oct 17 23:51:34 iMac.local Installer[546]: Create temporary directory "/var/folders/8v/8xqzfd_j5cbfw30p335ttd9h0000gn/T//Install.546JVi8zQ"

Oct 17 23:51:34 iMac.local Installer[546]: IFPKInstallElement (1 packages)

Oct 17 23:51:34 iMac.local Installer[546]: Using authorization level of root for IFPKInstallElement

Oct 17 23:51:35 iMac.local installd[498]: PackageKit: ----- Begin install -----

Oct 17 23:51:35 iMac.local installd[498]: PackageKit: request=PKInstallRequest <1 packages, destination=/>

Oct 17 23:51:35 iMac.local installd[498]: PackageKit: packages=(

"PKLeopardPackage <file://localhost/Volumes/OS%20X%20v10.8.5%20Supplemental%20Update/OSXUpd10.8.5 Supp.pkg#OSXUpd10.8.5Supp.pkg>"

)

Oct 17 23:51:35 iMac.local installd[498]: PackageKit: Extracting file://localhost/Volumes/OS%20X%20v10.8.5%20Supplemental%20Update/OSXUpd10.8.5S upp.pkg#OSXUpd10.8.5Supp.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root, uid=0)

Oct 17 23:51:37 iMac.local installd[498]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root

Oct 17 23:51:49 iMac.local installd[498]: update_dyld_shared_cache[566] updating i386 cache because dylib at /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit has changed

Oct 17 23:51:58 iMac.local installd[498]: update_dyld_shared_cache[566] updating x86_64 cache because dylib at /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit has changed

Oct 17 23:52:07 iMac.local installd[498]: PackageKit: xpchelper --rebuild-cache --overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root

Oct 17 23:53:13 iMac.local installd[498]: PackageKit: prevent user idle system sleep

Oct 17 23:53:13 iMac.local installd[498]: PackageKit: suspending Spotlight indexing

Oct 17 23:53:13 iMac.local installd[498]: PackageKit: suspending backupd

Oct 17 23:53:13 iMac.local installd[498]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root (5 items) to /

Oct 17 23:53:13 iMac.local installd[498]: PackageKit: Moved active dyld cache file dyld_shared_cache_x86_64 to /var/run

Oct 17 23:53:13 iMac.local installd[498]: PackageKit: Moved active dyld cache file dyld_shared_cache_x86_64.map to /var/run

Oct 17 23:53:13 iMac.local install_monitor[584]: Temporarily excluding: /Applications, /Developer, /Library, /System, /bin, /private, /sbin, /usr

Oct 17 23:53:14 iMac.local installd[498]: PackageKit: kextcache -system-caches

Oct 17 23:53:16 iMac.local installd[498]: PackageKit: kextcache -update-volume / -Installer

Oct 17 23:53:16 iMac.local installd[498]: kextcache: / locked; waiting for lock.

Oct 17 23:53:30 iMac.local installd[498]: kextcache: Lock acquired; proceeding.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The super class vtable 'vtable for IO80211Controller' for vtable 'vtable for AirPort_AtherosNewma40' is out of date. Make sure your kext has been built against the correct headers.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The vtable 'vtable for AtherosNewma40Interface' is malformed. Make sure your kext has been built against the correct headers.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The vtable 'vtable for AtherosNewma40P2PInterface' is malformed. Make sure your kext has been built against the correct headers.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The super class vtable 'vtable for IO80211Controller' for vtable 'vtable for AirPort_AtherosNewma40' is out of date. Make sure your kext has been built against the correct headers.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The vtable 'vtable for AtherosNewma40Interface' is malformed. Make sure your kext has been built against the correct headers.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The vtable 'vtable for AtherosNewma40P2PInterface' is malformed. Make sure your kext has been built against the correct headers.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: Link failed (error code 5).

Oct 17 23:53:33 iMac.local installd[498]: kextcache: Prelink failed for com.apple.driver.AirPort.Atheros40; aborting prelink.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: Failed to generate prelinked kernel.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: Child process /usr/sbin/kextcache[590] exited with status 71.

Oct 17 23:53:33 iMac.local installd[498]: kextcache: Error 107 rebuilding /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.

Oct 17 23:53:33 iMac.local installd[498]: PackageKit: releasing Spotlight indexing

Oct 17 23:53:33 iMac.local install_monitor[584]: Re-included: /Applications, /Developer, /Library, /System, /bin, /private, /sbin, /usr

Oct 17 23:53:34 iMac.local installd[498]: PackageKit: releasing backupd

Oct 17 23:53:34 iMac.local installd[498]: PackageKit: allow user idle system sleep

Oct 17 23:53:34 iMac.local installd[498]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=121 "An error occurred while updating system extension information." UserInfo=0x7f7faa51a4e0 {NSUnderlyingError=0x7f7faa55c3a0 "The operation couldn’t be completed. (kextcache error 71.)", NSLocalizedDescription=An error occurred while updating system extension information., arguments=(

"-update-volume",

"/",

"-Installer"

)} {

NSLocalizedDescription = "An error occurred while updating system extension information.";

NSUnderlyingError = "Error Domain=kextcache Code=71 \"The operation couldn\U2019t be completed. (kextcache error 71.)\"";

arguments = (

"-update-volume",

"/",

"-Installer"

);

}

Oct 17 23:53:34 iMac.local Installer[546]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=121 "An error occurred while updating system extension information." UserInfo=0x7faaa446cc30 {arguments=(

"-update-volume",

"/",

"-Installer"

), NSLocalizedDescription=An error occurred while updating system extension information., NSUnderlyingError=0x7faaa44bc370 "The operation couldn’t be completed. (kextcache error 71.)"}

Oct 17 23:53:35 iMac.local Installer[546]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Oct 17 23:53:35 iMac.local Installer[546]: IFDInstallController A4408490 state = 7

Oct 17 23:53:35 iMac.local Installer[546]: Displaying 'Install Failed' UI.

Oct 17 23:53:35 iMac.local Installer[546]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

iMac (27-inch Mid 2011), iOS 6.1.4

Posted on Oct 17, 2013 3:27 PM

Reply

Answer 1

Linc Davis

Level 10

209,535 points

Oct 17, 2013 7:47 PM in response to kalfje

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Reply

Answer 2

kalfje Author

Level 1

5 points

Oct 19, 2013 6:52 AM in response to Linc Davis

This didn't help. -( I got the same error. I have the impression that my "driver" for WIFI is outdated... (AirPort_AtherosNewma40' is out of date) But how can i download an more recent one?

Oct 19 15:45:54 iMac.local installd[500]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The super class vtable 'vtable for IO80211Controller' for vtable 'vtable for AirPort_AtherosNewma40' is out of date. Make sure your kext has been built against the correct headers.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The vtable 'vtable for AtherosNewma40Interface' is malformed. Make sure your kext has been built against the correct headers.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The vtable 'vtable for AtherosNewma40P2PInterface' is malformed. Make sure your kext has been built against the correct headers.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The super class vtable 'vtable for IO80211Controller' for vtable 'vtable for AirPort_AtherosNewma40' is out of date. Make sure your kext has been built against the correct headers.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The vtable 'vtable for AtherosNewma40Interface' is malformed. Make sure your kext has been built against the correct headers.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: kxld[com.apple.driver.AirPort.Atheros40]: The vtable 'vtable for AtherosNewma40P2PInterface' is malformed. Make sure your kext has been built against the correct headers.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: Link failed (error code 5).

Oct 19 15:45:54 iMac.local installd[500]: kextcache: Prelink failed for com.apple.driver.AirPort.Atheros40; aborting prelink.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: Failed to generate prelinked kernel.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: Child process /usr/sbin/kextcache[524] exited with status 71.

Oct 19 15:45:54 iMac.local installd[500]: kextcache: Error 107 rebuilding /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.

Oct 19 15:45:54 iMac.local installd[500]: PackageKit: releasing Spotlight indexing

Oct 19 15:45:54 iMac.local install_monitor[518]: Re-included: /Applications, /Developer, /Library, /System, /bin, /private, /sbin, /usr

Oct 19 15:45:54 iMac.local installd[500]: PackageKit: releasing backupd

Oct 19 15:45:54 iMac.local installd[500]: PackageKit: allow user idle system sleep

Oct 19 15:45:54 iMac.local installd[500]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=121 "An error occurred while updating system extension information." UserInfo=0x7fb562e33230 {NSUnderlyingError=0x7fb562e003a0 "The operation couldn’t be completed. (kextcache error 71.)", NSLocalizedDescription=An error occurred while updating system extension information., arguments=(

"-update-volume",

"/",

"-Installer"

)} {

NSLocalizedDescription = "An error occurred while updating system extension information.";

NSUnderlyingError = "Error Domain=kextcache Code=71 \"The operation couldn\U2019t be completed. (kextcache error 71.)\"";

arguments = (

"-update-volume",

"/",

"-Installer"

);

}

Oct 19 15:45:54 iMac.local Installer[489]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=121 "An error occurred while updating system extension information." UserInfo=0x7fd7c5977b00 {arguments=(

"-update-volume",

"/",

"-Installer"

), NSLocalizedDescription=An error occurred while updating system extension information., NSUnderlyingError=0x7fd7c5941800 "The operation couldn’t be completed. (kextcache error 71.)"}

Oct 19 15:45:55 iMac.local Installer[489]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

Oct 19 15:45:55 iMac.local Installer[489]: IFDInstallController C2CC2D50 state = 7

Oct 19 15:45:55 iMac.local Installer[489]: Displaying 'Install Failed' UI.

Oct 19 15:45:56 iMac.local Installer[489]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

Oct 19 15:46:19 iMac.local installd[500]: installd: Exiting.

Reply

Answer 3

Linc Davis

Level 10

209,535 points

Oct 19, 2013 7:09 AM in response to kalfje

If you don't already have a current backup, back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it.

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