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Login Screen/Process has changed. Is there another user?

I had left the MacMini in sleep mode last night and had to login from scratch this morning. The login screens (File vault is locked) were again very different from the last self-shutdown (I usually just put it to sleep). Today it needed me to to unlock then enter Username (I'm the only user - this field had always been filled in) and PW. Checked the login keychain to find myself identified as "718". Kind: PPP Password, Account: Mine, Where: F48888D8-842C-4BD0-A0E3-E1C984A51042, and modified 10/14 8:00 p.m. Is this coming from System Network preferences??

I looked for hints of why the login process changed yet once more. I had made minor changes hoping to secure sharing. Usually when I logged on the sharing preferences were either unlocked, or bluetooth serial ports were on and locked. (Not by me). Please help me to reset the Mini to how the login and sharing preferences are supposed to be.

Here are selected lines from the Sync Services system log at about the time I turned it on. I've googled most of the entries and "remote controller" and "multiple devices" don't sound right. One thing I wonder is why it turns on through macvanagas.gateway.2wire.net, a networking address.


Oct 17 11:26:55 MacVanagas kernel[0]: Ethernet [AppleBCM5701Ethernet]: Link up on en0, 100-Megabit, Full-duplex, Symmetric flow-control, Debug [796d,2301,0de1,0300,45e1,0000

Oct 17 11:26:57 macvanagas.gateway.2wire.net configd[16]: setting hostname to "macvanagas.gateway.2wire.net"

dbname: od:/Local/Default

mkey_file: /var/db/krb5kdc/m-ke

acl_file: /var/db/krb5kdc/kadmind.acl

macvanagas.gateway.2wire.net digest-service[812]: digest-request: uid=0

macvanagas kernel[0]: IOBluetoothUSBDFU::probe My bluetooth is disabled

macvanagas kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x828A FirmwareVersion - 0x0066

macvanagas kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- this = 0xffffff8014a2b000 ****

macvanagas kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- controller = 0xffffff8014a2b000

Oct 17 11:27:05 macvanagas.gateway.2wire.net rpcsvchost[818]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded

Oct 17 11:27:05 macvanagas.gateway.2wire.net digest-service[812]: digest-request: init return domain: MACVANAGAS server: MACVANAGAS

CGXDisableUpdate: UI updates were forcibly disabled by application "universalaccessd" for over 1.00 seconds. Server has re-enabled them.

Oct 17 11:27:05 macvanagas.gateway.2wire.net digest-service[812]: digest-request: uid=0

macvanagas.gateway.2wire.net digest-service[812]: digest-request: init return domain: MACVANAGAS server: MACVANAGAS

Oct 17 11:42:56 macvanagas.gateway.2wire.net mdwrite[952]: [ERROR] [0.001s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/anerismithe/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/anerismithe/Library/Mobile Documents": 2

No alternate URLs found for packageId MobileDevice

It is scary that a Mobile Device is trying to join me.

In software installations there are two new 3rd Party PlugIns installed last night and this morning. No other information. It's possible that one is an NPR piece that just now showed up in the software list.

A concern is that firewall, system and UUCP logs are now of .bz2 activity. For example, system.log.0.bz2

There is a warmd user named "nobody" sending and receiving msgs @ port 38.


In the most recent shutdown log there is a good bit of shared and anonymous activity. For example,

30575 com.apple.launchd.peruser.501 133 com.apple.mdworker.single.08000000-0000-0000-0000-000000000000 0 Mach service deleted:

30596 com.apple.launchd.peruser.501 133 com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000 0 Mach service deleted:


30991 com.apple.launchd.peruser.501 133 0x7ff4e251c760.anonymous.com.apple.Notes 480 Reaping

30998 com.apple.launchd.peruser.501 133 0x7ff4e251c760.anonymous.com.apple.Notes 0 Removed


554038 com.apple.launchd.peruser.501 133 0x7ff4e24039f0.anonymous.loginwindow 53 Mach service deleted (port died): com.apple.coredrag

560772 com.apple.launchd.peruser.501 133 0x7ff4e24039f0.anonymous.loginwindow 0 Removed


I apologize for putting up all these logs pieces. I don't haved the vocabulary to convey it in words.

Should I take the Mini to the genius bar, have it wiped clean and start over?

Mac mini, OS X Mountain Lion (10.8.5)

Posted on Oct 17, 2013 6:25 PM

Reply
Question marked as Best reply

Posted on Oct 18, 2013 5:42 PM

Hi, do you know who "anerismithe" might be?


Could someone have plugged in a device via USB?


Is your Mac set to wake for administrative purposes?


Wake for WLAN or Wifi access?

23 replies

Oct 18, 2013 10:47 PM in response to BDAqua

Hi - Thank you for responding.


"anerismithe" is my home folder. It has 2 sections: (1) "favorites" (desktop, documents, downloads) and (2) "Devices" (Remote disc). Do you have any idea what this "remote disc" might be"? It does not open. I have no discs apart from what Apple put in the Mini.


It is conceivable that someone might have come in during the night to access the USB, but I saw no other evidence of entry. Two USB ports are occupied by me, mouse in one,keyboard in the other.


Where would I look for administrative wakes? I haven't set any. I'm told Apple does housekeeping.


No wake for WLAN or Wifi access that I know of. I have done what I can to disable Wifi, Bluetooth (except for keyboard), firewire connections. On occasion, WiFi has turned itself on. Bluetooth would open and lock into modem serial ports 1 & 2, even if I had cleared the field in advanced preferences.


Since I wrote there are now two additional login sequences and screen versions. I never know which one will present itself. Red checkmark or not, vault to open or not. The Mini shuts down when left in sleep mode. Not always.


I thank you so much for reaching out. What do you think I should do next?

Oct 19, 2013 9:56 AM in response to LebCoPA

As far as I can tell com.apple.coredrag is used for timed events for one thing... any Calendar events on your Mac?


On the remote disk, do you use any online backup, like Mozy, Dropbax, etc.?


In Console, search for wake.


Since I wrote there are now two additional login sequences and screen versions. I never know which one will present itself.

Can you explain that, I don't quite understand?


Do you have no mobile devices?

Oct 21, 2013 8:29 PM in response to LebCoPA

Hi -

Appreciate your guidance. Here are the answers to your questions.


No calendar events in Sept. Four in Oct. (10/9, 10/12/, 10/20, 10/21) All on my Mac. All all day. No alerts set except the default. Calendar is not set up to interact with any programs including Cloud.


(Paranthetically, iCal is the first thing that crashed on the ipad, followed by Mail, Safari, account settings, Setup, Store, lockdownd_localhost - I understand this is not the ipad forum. Adding just in case it's related.)


I use no online backup.


Console wake search results: three types (no correlation with calendar or regular time of day)

1)


10/18/13 11:29:03.000 PM kernel[0]: Wake reason: XHC1

10/18/13 11:29:03.000 PM kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake

10/18/13 11:29:03.000 PM kernel[0]: The USB device CompositeDevice (Port 4 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2)

10/19/13 10:39:59.000 AM kernel[0]: Wake reason: EC.SleepTimer (SleepTimer)

10/19/13 10:39:59.000 AM kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake /

Maintenance wake

3)

10/21/13 5:59:48.000 PM kernel[0]: Wake reason: EC.PowerButton (User)

10/21/13 5:59:48.000 PM kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake


I understand that I am EC PowerButton (User). The rest is pure puzzlement. From reading I found that XHC1 involves a USB port and AirPort..43xx is WiFi. I believe the composite device is the USB keyboard. The MacMini WiFi is off. Disabled. (I thought). Why is every Wake associated with it? What would cause a remote wakeup?? Should I change any of these settings?



AC Power:System Power Settings:

AC Power:

System Sleep Timer (Minutes):60

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes):25

Sleep on Power Button:Yes

Automatic Restart on Power Loss:No

Wake on LAN:No

AutoPowerOff Delay:14400

AutoPowerOff Enabled:1

Current Power Source:Yes

PrioritizeNetworkReachabilityOverSleep:0

Standby Delay:4200

Standby Enabled:0

Hardware Configuration:

UPS Installed:No




Next to console "wake" references, I noticed that blued (bluetooth?) crashed about the same time as I logged in and has been crashing consistently. Bluetooth is off. I've stopped using a BT keyboard until this is sorted out. When I wake the mini tho, bluetooth serial 1& 2 are on. The crash log shows a User ID, Sleep/Wake UUID, and Anonymous UUID. I'm posting the first few lines in case it means something. The blued has crashed 4 time in the last 5 hours.




Process: blued [650]

Path: /usr/sbin/blued

Identifier: blued

Version: 4170.4.2

Code Type: X86-64 (Native)

Parent Process: launchd [1]

User ID: 0

Date/Time: 2013-10-21 18:00:10.782 -0400

OS Version: Mac OS X 10.8.5 (12F37)

Report Version: 10

Sleep/Wake UUID: DDE83A8B-133F-4715-A453-2CA7E6AD2B38

Anonymous UUID: 09336215-FE3E-ECE6-E01C-200CF3A9B5DA

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff875eb718 objc_msgSend_vtable13 + 24
1 com.apple.CoreFoundation 0x00007fff8f0643a3 +[__NSDictionaryM __new:::::] + 883
2 com.apple.CoreFoundation 0x00007fff8ef99281 -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 289
3 com.apple.CoreFoundation 0x00007fff8efb775c -[NSDictionary initWithDictionary:copyItems:] + 556
4 com.apple.CoreFoundation 0x00007fff8efb750b +[NSDictionary dictionaryWithDictionary:] + 43
5 blued 0x0000000103f35df1 0x103f1c000 + 105969
6 blued 0x0000000103f363a7 0x103f1c000 + 107431
7 blued 0x0000000103f34339 0x103f1c000 + 99129
8 blued 0x0000000103f336a3 0x103f1c000 + 95907
9 blued 0x0000000103f321ed 0x103f1c000 + 90605
10 libdyld.dylib 0x00007fff88c027e1 start + 1



My mobile device is an ipad, which Apple was kind enough to replace because of similar anomalies. I am keeping the iPad and Mini unrelated for now. They do not share an apple ID. I have put no apps on it. It has no iCloud storage. I do not play games on either. I did put my POP email account on the iPad. On the MacMini I access it through Safari. That's not a problem, is it?


The only other thing they share is the 2-wire modem/router. Mini is on Ethernet. iPad on the 2-wire Wifi signal.

About the login sequences changing, I will take careful notes. It has to do with whether I need to enter my username or just the PW, or both, or the PW twice and also with the appearance of the login screen.


Embarrasing to sound this ignorant, what is the Bluetooth PAN and Bluetooth DUN? I couldn't find it. Anyway, some of the network settings are not as I left them.


Truly appreciate your time. Wish I were more knowledgeable. Please tell me what to do or look at next.

Oct 22, 2013 11:32 AM in response to LebCoPA

Actually, great work on your part so far! 🙂

The USB device CompositeDevice (Port 4 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

Seems like maybe Bluetooth might be waking it, but what is plugged into port 4 of the USB?


In System Profiler>Hardware>USB, we might find 0x14000000...


USB Bus:


Host Controller Location: Built In USB

Host Controller Driver: AppleUSBOHCI

PCI Device ID: 0x0035

PCI Revision ID: 0x0043

PCI Vendor ID: 0x1033

Bus Number: 0x0b


Bluetooth USB Host Controller:


Product ID: 0x8207

Vendor ID: 0x05ac (Apple Inc.)

Version: 19.65

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0x0b300000

Current Available (mA): 500

Current Required (mA): 0


General Purpose USB Hub:


Product ID: 0x2077

Vendor ID: 0x0451 (Texas Instruments)

Version: 1.00

Speed: Up to 12 Mb/sec

Location ID: 0x0b200000

Current Available (mA): 500

Current Required (mA): 0

For Bluetooth crashing, might Safe Boot & move these files to the Desktop for a test & reboot...


/Users/YourUserName/Library/Preferences/com.apple.Bluetooth.plist


/Users/YourUserName/Library/Preferences/ByHost/com.apple.Bluetooth.<HexNumber>.p list


/Users/YourUserName/Library/Preferences/ByHost/com.apple.Bluetooth.UnknownHostID .plist

Oct 22, 2013 1:47 PM in response to BDAqua

USB 3.0 Hi-Speed Bus:


Host Controller Location:Built-in USB

Host Controller Driver:AppleUSBXHCI

PCI Device ID:0x1e31

PCI Revision ID:0x0004

PCI Vendor ID:0x8086

Bus Number:0x0a


Composite Device: Mini's name for the USB keyboard. Not @14000000. Not typo.


Product ID:0x0010

Vendor ID:0x0b38

Version: 1.02

Speed:Up to 1.5 Mb/sec

Location ID:0x14400000 / 2

Current Available (mA):500

Current Required (mA):100


Web Pro Optical: Infrared Mouse circa 2001. (Apple's is going to have to wait.)


Product ID:0x1926

Vendor ID:0x2525

Version: 0.00

Speed:Up to 1.5 Mb/sec

Manufacturer:Fellowes, Inc.

Location ID:0x14200000 / 1

Current Available (mA):500

Current Required (mA):100


OK. Im going to find out how to SafeBoot and move files. In the meantime, an error message on the iPad got me to look up the Airport app. It presented an network name and asked if I wanted to manage that network. If so, download Airport App. Is it possibe that my stalking symptoms and preference resets are the result of being networked by someone's Airport?


For what it's worth, I took another look at airport/wake: (Mini's WiFi is not turned on by me)


10/18/13 9:13:43.000 PM kernel[0]: AirPort_Brcm43xx::powerChange: System Sleep

10/18/13 9:13:52.000 PM kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake

10/18/13 9:13:52.000 PM kernel[0]: AirPort_Brcm43xx::checkInterfacePowerState: Check _pwrOffThreadCall!

10/18/13 9:15:55.000 PM kernel[0]: AirPort_Brcm4331: Ethernet address 28:cf:e9:00:2d:8d

10/18/13 9:16:04.252 PM airportd[71]: _processDLILEvent: en1 attached (down)

10/18/13 9:16:04.000 PM kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1 this 0xffffff8012857000

10/18/13 9:16:04.000 PM kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1

10/18/13 9:16:10.000 PM kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).


THanks. Again.

Oct 22, 2013 4:22 PM in response to LebCoPA

0x14000000 would likely be the next thing down, or whatever was plugged in before, but not now.


28:cf:e9:00:2d:8d is some Apple Network device, you can find that listed it System Profiler>Network.


See this for some consolation...


https://discussions.apple.com/thread/5183948?answerId=22572556022#22572556022


PS. USB3 is prone to Wifi/BT interference, but I guess you have no USB3 devices?

Oct 22, 2013 9:50 PM in response to BDAqua

Thanks... I'd read the Freddy-Linc posts. It is hard to differentiate between apple's smoke &amp; mirrors privacy/security screens and uninvited screen sharing. I would turn off all the mentioned sharing preferences, then find them on on restart.

28:cf:e9:00:2d:8d is AirPort Extreme (en1) - wake on wireless, supported; air drop supported. It seems to jump into several minutes of action when finding power off. Not sure why it's interfacing with anything.

I find it most interesting that one port is more prone to interference...

Not sure I know USB naming conventions. There are four USB Ports. Keyboard in USB4. Mouse is usually not recognized, so gets unplugged, then plugged back in at random. When the charging cable for BT keyboard surfaces, it will go into one of the USB ports. I find it worrisome that it's not at hand. ESP since you asked if someone had USB access.

Still need to boot in safe mode.

Oct 24, 2013 12:51 PM in response to BDAqua

Yes, I will do that. Got started in safe mode (boot).

Quirky restart. Cleared all history. Tabs not my favorites kept popping up. Deleted. etc etc... FForward: something I found this morning.


Disk Utility may not be able to verify or repair permissions on a software RAID setName: Untitled RAID Set 1 Unique ID: A7F6D953-229B-42AF-AEC2-90343622FF12 Type: Mirror Status : Online Size: 319. 7 GB (319728943104 Bytes) Rebuild: manual Device Node: disk2


Verifying permissions for “Macintosh HD”

Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.

Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .

Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .

Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .


Permissions verification complete

Verifying permissions for “Macintosh HD”

Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.

Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .

Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .

Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .


Permissions verification complete

________________________________________________________

There is also an iPod image capture installation that doesn't quite fit. What's a USB3?

OMG. Thank you so much for your guidance in the USB direction. This is the system report USB list after iPod image capture installation.


System Profile:


Model: Macmini6,1, BootROM MM61.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.7f0

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455352D474E2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455352D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 2 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE HDD ST500LM012, 500.11 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828a, 0x1d181300 / 8

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

USB Device: Web Pro Optical, 0x2525, 0x1926, 0x14300000 / 3


(My monitor connects with an HDMI cable)

Do we have sufficient preliminary evidence that another user has access to my Mini? Maybe a neighbor...


Question re your last posr: New admin account... after the AC powered USB hub???


My apologies for being all over the place here. I hope it's not just ignorance that's driving suspicion. I have many screen shots and logs and will be happy to look through them if it would help answer any questions.


Message was edited by: LebCoPA

Oct 24, 2013 1:26 PM in response to LebCoPA

Do we have sufficient preliminary evidence that another user has access to my Mini? Maybe a neighbor...

I can't tell yet, but so far I don't think so.


If you suspect someone is connected, open Terminal type who or just w to see whose connected, there'll be 2 for you.

Question re your last posr: New admin account... after the AC powered USB hub???

Doesn't matter really, but we might need both to find out.

My apologies for being all over the place here.

No apology needed. 🙂

Oct 24, 2013 1:53 PM in response to BDAqua

Embarrassing: http://support.apple.com/kb/index?page=hvkb&id=TS4284&agent=helpviewer

However

Last login: Thu Oct 24 10:57:46 on console

macvanagas:~ anerismithe$ diskutil checkRAID

No AppleRAID sets found

macvanagas:~ anerismithe$


Doesn't make sense - didn't do anything special @4:30


Last login: Thu Oct 24 16:22:59 on ttys000

macvanagas:~ anerismithe$ who

anerismithe console Oct 24 10:57

anerismithe ttys000 Oct 24 16:31

macvanagas:~ anerismithe$


This morning, the first history item was instructions to activate a u-tube device. I didn't have the proper code. For a time I owned, never used, and returned an apple u-tube accessible nanny cam. Just sayin...


Oct 24, 2013 6:34 PM in response to BDAqua

Not able to bring these up on Terminal.

/Users/YourUserName/Library/Preferences/com.apple.Bluetooth.plist

/Users/YourUserName/Library/Preferences/ByHost/com.apple.Bluetooth.<HexNumber>.p list

/Users/YourUserName/Library/Preferences/ByHost/com.apple.Bluetooth.UnknownHostID.plist


I just get: No such file or directory. What am I doing wrong?

(Anerismithe's privileges seem to be limited. Also not allowed to uncheck "Allow Bluetooth devices to wake this computer" in sharing preferences.)


Been wondering about this entry in Mini -system -report -Network -Modems:

"No Apple modem found. If the Modem is external, make sure it’s connected via USB".

(Hope it's ok that I'm connected to the 2-wire with an Ethernet cable. BTW the cable is in Ethernet4, but it's Ethernet1 with the green light.)


OK. So I put mMac to sleep last night, it had turned itself off, I booted up this morning, login screen showed little apple above my chosen pic, checkmark in red circle next to Aneri Sanseur under pic, and a PW field. - Suspicious of that checkmark in red circle (it's appeared very recently), so I restarted... no checkmark. In the upper R corner next to spotlight, the name had always been Aneri Sanseur. The last few days its anerismithe. This evening when I click on it, on the pull down, the user is identified as Aneri Sanesur, there is a checkmark in a pink circle, and the field is grayed out. So I'm wondering how anerismithe went from being a file folder to... SO much to learn! Somewhere I read the checked red circle indicates being networked. Does it?

Oct 24, 2013 6:47 PM in response to LebCoPA

Not able to bring these up on Terminal.

Oops, my fault do those in Finder, not Terminal, Finder>Go Menu>Go to folder & put in this for instance...


~/Library/Preferences/


~ is shorthand for your user name.

Been wondering about this entry in Mini -system -report -Network -Modems:

"No Apple modem found

No worry, in System Report>Hardware>USB


Red circle means you can't access that account!? We might have some Hard Drive problem... any chance your home folder could've gotten renamed?


Check System Preferences>Accounts (Users & Groups in later OSX versions), how many users are listed there?


In the Go to Folder above try...


/Users/


How many show up there?

Login Screen/Process has changed. Is there another user?

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