Currently Being ModeratedOct 22, 2013 2:46 PM (in response to aeshipp)
Are there any photos in the Camera Roll on his phone?
Might also look for the images at the top of the import windows listed as "already imported."
Another thing to check is an application in your Applications Folder named 'Image Capture.' Gives you another window into the iPhone, and should show you everything available to be imported.