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Macair wifi trouble

Hi,


My macair can't connect to internet. Our internet is ok but the computeur is not connected. He can connect to the wifi but not internet. Everithing work for our macbookpro


can you help us?


Thanks

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 20, 2013 2:51 AM

Reply
2 replies

Oct 23, 2013 11:31 AM in response to adedak

Hi, adedak.


Thank you for visiting Apple Support Communities.


Sometimes a simple power cycle of the router can correct the issue that you are experiencing. However, the issue could be a little more complex. Wi-Fi routers need adjustments to settings periodically for optimized performance with the constant progression of wireless device technology. Below, I have included two articles. The first article will cover basic Wi-Fi troubleshooting. The second article covers the recommended settings for current Wi-Fi access points.



Wi-Fi: How to troubleshoot Wi-Fi connectivity

http://support.apple.com/kb/HT4628


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/ht4199


Also, if you have a Mid 2013 MacBook Air, try the steps in this article.


MacBook Air (Mid 2013): Troubleshooting Wi-Fi connection issues

http://support.apple.com/kb/TS4611


Cheers,


Jason H.

Macair wifi trouble

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