What should I do if my iPod is trying to turn off for 1hour?

Question

Level 1

4 points

What should I do if my iPod is trying to turn off for 1hour?

It all started when I noticed that some of my apps weren't working, since this had happened before I went to the app store>updates and noticed that I'd have to update apps that were updated before. Since this'd happened before I turned off my Ipod and then came the troubles because my iPod still is trying to turn off I mean it just has the circle thing that goes around and around in a circle, and it's been going on for like an hour now. What should I do. Is my ipod defective?

iPod touch, iOS 7, 5th Generation

Posted on Oct 20, 2013 4:39 AM

Reply

Answer 1

Best reply

lllaass

Level 10

210,411 points

Oct 20, 2013 4:41 AM in response to Armando W.

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Reply

Answer 2

Armando W. Author

Level 1

4 points

Oct 20, 2013 4:48 AM in response to Armando W.

Thanks lllaass.

Also do you know if having a lot of songs can create lag cause I have a 32 GB iPod and sometimes it lags a lot. I have like 20 GB of music, can that much cause lag?

Reply