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1443 Views 24 Replies Latest reply: Jul 7, 2006 2:23 PM by Katrina S.
Currently Being ModeratedJul 4, 2006 3:27 PM (in response to Morbius)Well, to help anyone else with this same issue...I saw tons of posts here about folks having similar problems after installing the latest update. One of the suggestions offered was to run a standalone QuickTime installer, as a bad QT install apparently affects iTunes. Since my original install did seem to fail during the QT update part, I ran the standalone QT installer, and after doing so, iTunes started up fine. From the number of complaints here, sounds like there's definitely a glitch in Apple's latest update file.Windows XP Pro
Currently Being ModeratedJul 4, 2006 5:06 PM (in response to Morbius)Had the same thing happen to me yesterday except that my system did not lock up, it just wouldn't allow iTunes to open. I noticed that everytime I attempted to re-install, I noticed that QT would not install on my computer. I then theorized that there must be a glitch in the software. You mentioned running a stand alone QT installer. Were would I find a stand alone QT to download and install? Thanks.Dell PC, Windows XP
Currently Being ModeratedJul 4, 2006 5:50 PM (in response to Morbius)I have my iTunes back again! Got rid of all remnents of previous unsuccessful downloads and installs. That includes old version of iTunes. Turned off Norton internet security and antivirus. Downloaded and successfully installed stand alone Quicktime. Then downloaded iTunes (for the umpteenth time) and had a successful install. iTunes has been upgraded and is running great!Dell PC, Windows XP
Currently Being ModeratedJul 4, 2006 10:32 PM (in response to Morbius)Morbius
Norton interferes with iTunes installs all the time. There are thousands of posts about it here on discussions.
One of them by NWA Capt in your own thread!
Turn off norton, run the install from your hard drive (not the internet) and see if iTunes will open.
Then turn norton back on.
If it is Norton 2005, you might need these Lorraine M directions to set up Norton to allow iTunes
http://discussions.apple.com/message.jspa?messageID=810222#810222Pentium 4 ~ 3GHz, Windows XP, SP2, external hard drive, B&W U2 iPod, 1G shuffle
Currently Being ModeratedJul 5, 2006 7:12 AM (in response to Morbius)I am having a similar issue - I tired to install the ipod software for my new Nano - I got to the point of regeristring my ipod - and then it bombed. I tried to update Itunes - and next thing I know - I get an error, indicating the installation was interupted before completeing installation - the system was not modified and try back later. The main issue is that now I have no access to Itunes. The installation or lack there of removed the old version. I have read all of the help topics - but I am at a totally loss. Any help would be greatly appreciated.Windows XP Pro
Currently Being ModeratedJul 5, 2006 7:33 AM (in response to Morbius)I'm having the same problem, and I don't have Norton. I've reinstalled iTunes four or five times in the past two days. I just tried reinstalling QuickTime, but it didn't change the situation. Any further assistance would be greatly appreciated!Dell Dimension E510, Windows XP
Currently Being ModeratedJul 5, 2006 12:40 PM (in response to Kellie3315)I am also having this same problem. How do you find the seperate QT because I have been trying to find that also. I have uninstalled and reinstalled iTunes probably 20 times now. It is getting really frusrating. Any solutions would be a great help.
Thank you so much!!Gateway Notebook, Windows XP
Currently Being ModeratedJul 5, 2006 1:14 PM (in response to Morbius)I did the same. I downloaded the new Itunes vers. 6.05 and now every time I try to open it, it gives me a windows error message stating "Itunes has encountered a problem and needs to close." In addition now I can't play any movies or downloads because quicktime doesn't work either... UGH!
Why would apple release an update that doesn't work. I can't update my ipod without ITUNES! UGH! Any Help??
FRUSTRATED IN JERSEY!HP Pavillion Notebook, Windows XP, 3ghz 2 gig ram 256 ati vid card.
Currently Being ModeratedJul 5, 2006 1:27 PM (in response to Morbius)ATTENTION ALL THIS IS HOW TO FIX ITUNES UPDATE!!!
I FIGURED OUT HOW TO FIX IT...
Install the new version of Itunes....
Then download quicktime standalone from this web address
Then after installing the new version of ITUNES. Install quicktime standalone. It should then allow ITUNES to work correctly. Good Luck All.HP Pavillion Notebook, Windows XP, 3ghz 2 gig ram 256 ati vid card.
Currently Being ModeratedJul 5, 2006 5:34 PM (in response to Morbius)Try setting your Norton off.
Especially if it is the 2005 flavor.
If it is Norton 2005, try these Lorraine M directions to set up Norton to allow iTunes
And changing your settings to read all the posts, not just one.Pentium 4 ~ 3GHz, Windows XP, SP2, external hard drive, B&W U2 iPod, 1G shuffle
Currently Being ModeratedJul 6, 2006 10:47 AM (in response to Katrina S.)THANK YOU SOOOOOO MUCH.. I FOLLOWED UR DIRECTIONS AND IT FINALLY WORKS.. THANK GOD I WAS ABOUT TO THROW MY COMPUTER ACROSS THE ROOM ;D.. SO ANYWAYS THANK YOU VERYYY MUCHGateway Notebook, Windows XP