How do I get "Find my iPhone to work again?

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Level 1

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Ever since I upgaded tp iOS 7, the App "Find my iPhone" has stopped working.

This appears to be a bug (apologies if not) because it was working perfectly and nothing changed!

I have tried everything anyone suggested with limited luck. It seems to work for a short while and then comes up with Phone Offline!

Please let me know how I fix this permanently as I don't appear to be the only one experiencing this problem.

I thank you in advance. Regards. Rob

iPad (3rd gen) Wi-Fi + Cellular, iOS 7.0.2, It worked perfectly under iOS 6

Posted on Oct 20, 2013 7:35 AM

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Answer 1

Community Specialist

Hello Robs iPhone,

Thanks for using Apple Support Communities.

For more information on this, take a look at:

iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac

"No location available," "Offline," or "Location Services Off" alerts

This can occur if:

The date on your device is incorrect. Choose Settings > General > Date & Time to check and set the date.
Your iOS device is currently off or not connected to a data network (Edge, 3 or 4G, or Wi-Fi). Wait a few minutes and try again.
Your iPad (Wi-Fi only), iPod Touch, or Mac is currently off or not connected to a Wi-Fi network.
Location Services is not enabled on your iPhone, iPad, or iPod Touch (Settings > Privacy) or on your Mac (Date & Time) preferences. Learn more about Location Services on your Mac with OS X Mountain Lion or OS X Lion.
You are located in a country where Apple does not offer this feature. This feature may not be available in all countries due to technical limitations or local law.

Best of luck,

Mario

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