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My iTunes song preview won't work

Song preview will not play, just shows it loading, I can't seem to load anything on the YouTube app either. It's on my iPod and iPad, not letting me load a lot of stuff, also not updating apps

iPad, iOS 7.0.2

Posted on Oct 20, 2013 7:18 AM

Reply
2 replies

Oct 20, 2013 9:14 AM in response to EnchantedMeadows

Does Safari work?

If not

Does the iOS device connect to other networks?

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

My iTunes song preview won't work

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