-
All replies
-
Helpful answers
-
-
Dec 7, 2013 7:21 AM in response to Csound1by Armando Stettner,I do wisht here a way to send private messages (email) to individuals on this site. The discussion site could mediate such for you and therefore hide actual email addresses.....
-
Dec 7, 2013 7:24 AM in response to Armando Stettnerby IdrisSeabright,Armando Stettner wrote:
I do wisht here a way to send private messages (email) to individuals on this site. The discussion site could mediate such for you and therefore hide actual email addresses.....
People are free to make their email addresses publicly visible in their profiles. If people don't, it probably means they don't want to be contacted privately.
Best of luck.
-
Dec 7, 2013 8:27 AM in response to patrick.frby feinmeister,Yes, this forum is great for venting and organizing and perhaps, even finding a solution to the maual sync issue. I am in no way suggesting that this conversation be terminated. However, if you really want a solution from Apple in the way of a Mavericks update, then give them the feedback that they need where they seek it. You'll know that Apple heard you when there is an update OR if we are loud enough that media outlets pickup the issue and report the resolution.
With certainty, Apple does get feedback from their website and they do act upon it when they see issue volume. However, the CSRs / customer service reps who speak with you at the various regional toll-free numbers affiliated with their call centers, have been known to be lax with submitting feedback to technical engineers.
When calling Apple's toll-free customer service number (regional phone numbers available on their website), they will create a case number and submit a complaint on "manual sync with Mavericks" (they must see consistent language, it' a database thing). You can followup using your case number and ask for a supervisor until you reach Executive Customer Service. The service team will make phone appointments with you to give you status updates. I've been told that there is nothing more the service team can do UNTIL Apple sees volume of complaints on this issue and that the engineers are not working to reinstate the manual sync option at this time.
Again, Apple is moving away from what they call Sync Services / our option to manually sync Contacts OR to use iCloud for storage as we see fit. UNTIL Apple understands that their users are concerned about privacy and want control over the management of Contacts, nothing will change. IF you want a Mavericks update that reinstates the choice to manuallyy sync Contacts, then please pump up the volume and share the info that I'm going to repeat again.
Gerrit7's question is not already answered, as a solution to his / her problem hss not been provided. And clearly, this goes beyond Gerrit7 because there are hundereds of fellow sufferers all over the world who have a stake in a resolution. It is best to keep this thread going as opposed to diverting to an additional discussion topic. I am making Apple aware of this isssue on their Community Forum and they should see volume (we should be so lucky that they actually monitor this!!).
I'm going to ignore sarcastic comments by diehard iCloud fans and those that don't understand the principles of pro-active PR / public relations to accomplish a goal. As for my repetition, there are people new to this conversation that, for various reasons, don't see all that was previously posted and it can't be stated enough: give Apple the feedback that they want where they want to receive it using language that they understand = communications 101 / basics.
INSTRUCTIONS for Campaign to Reinstate Manual Sync Option in Mavericks
1. Go to apple.com/feedback > Select iPhone and Mavericks (that would be feedback twice) > Select the subject Design and Ease of Use > express your desire to manually sync using Mavericks / reinstate the option. Customer Service ops need feedback in one area so that it is easy for them to see issue volume and trends. I've run service ops and I can tell you that nothing gets done unless an issue is loud and clear.
2. IF you want a fix, Tell your friends and family to submit feedback.
The removal of the CHOICE to manually sync and forcing iCloud syncing goes against what Apple stands for, they will listen IF you talk where they listen.
<Edited By Host>
-
Dec 7, 2013 8:05 AM in response to feinmeisterby IdrisSeabright,feinmeister wrote:
Yes, this forum is great for venting and organizing and perhaps, even finding a solution to the maual sync issue.
No, this forum is not intended for venting or organizing. Both of those activities could be seen to be in violation of the Terms of Use. This is a technical support forum. The currently available solutions have already been posted.
Best of luck.
-
Dec 7, 2013 8:24 AM in response to feinmeisterby patrick.fr,Thank you Feinmeister
and for Meg St_Clair and other Aplle clercs,
i don't agree with you when you write we are going to violate the Terms of Use of this Thread
i am and others person on this post are the most important people of Apple, we are CUSTOMERS, CLIENTS in french
and we are on this post for a technical reason, we can no more use a local sync with Mavericks
-
Dec 7, 2013 8:27 AM in response to patrick.frby IdrisSeabright,patrick.fr wrote:
and for Meg St_Clair and other Aplle clercs,
No one in this thread works for Apple.
i don't agree with you when you write we are going to violate the Terms of Use of this Thread
Read it for yourself, then:
https://discussions.apple.com/static/apple/tutorial/tou.html
i am and others person on this post are the most important people of Apple, we are CUSTOMERS, CLIENTS in french
As noted above, we are all customers.
and we are on this post for a technical reason, we can no more use a local sync with Mavericks
And that question has been answered.
-
Dec 7, 2013 8:35 AM in response to feinmeisterby James Richards,feinmeister wrote:
<snip> Gerrit7's question is not already answered, as a solution to his / her problem hss not been provided. And clearly, this goes beyond Gerrit7 because there are hundereds of fellow sufferers all over the world who have a stake in a resolution. It is best to keep this thread going as opposed to diverting to an additional discussion topic. I am making Apple aware of this isssue on their Community Forum and they should see volume (we should be so lucky that they actually monitor this!!).<snip>
Please forgive me posting on this theme again, but, with so much traffic on this thread, I fear it may get overlooked.
Barney-15E has posted a working solution which enables a person to set up CalDAV and CardDAV on their own Mac running Mavericks, and so to sync between that Mac and their iPhone either on their home network, or, if their Mac has wifi, directly from their Mac to their phone. It does require a little time to set up, and the need to download some (free) third party software, and it also requires a willingness to use Terminal. There is more focussed discussion of it on this thread.
I realise it is not a solution for everyone, and it still leaves me with unresolved issues, and if that is true for you, then please post on the Apple feedback pages. In the meantime this approach will help some people.
-
Dec 7, 2013 8:36 AM in response to patrick.frby Barney-15E,We are also customers and have no other affiliation with Apple. We just choose to abide by the rules of this site. I have provided a fix for your problem. Whether you choose to implement it or not is up to you.
Why you feel the need to whine and complain instead implementing one of the options or provide your own solution completely baffles me.
If you just want to complain, sign up for a free blog site somewhere and mewl to your heart's content.
-
Dec 7, 2013 8:36 AM in response to patrick.frby Csound1,patrick.fr wrote:
and for Meg St_Clair and other Aplle clercs,
i don't agree with you when you write we are going to violate the Terms of Use of this Thread
It does not matter whether you agree or not, the decision to remove a post is not yours to make.
-
Dec 7, 2013 8:53 AM in response to feinmeisterby petermac87,How come those screaming to have this 'discussion site' kept open because we 'need' it, are the very ones adding absolutely nothing to the thread and violating the TOU withing their posts of 'nothingness'? You are not even 'discussing' the topic. You are ranting, venting and ignoring the current options given. That is your choice. Some of these posts are so.poorly constructed or just so long and inaccurate that they are the ones clogging up this discussion with less than helpful suggestions and contributing zero to this 'discussion' they are demanding to have the right to do here.
Cheers
Pete
-
Dec 7, 2013 8:57 AM in response to Csound1by patrick.fr,Hi Csound1
i am very pleased to ear from you
let me have my opinion please
you are not here to tell me what or not what not to do
you are not yet Mc Carthy
and i hope you have not any power to remove a post like this one
more interresting, if you reflect a little bit more, i think it's better for Apple that this discussion take place on this thread rather than a public place
think about it
-
Dec 7, 2013 8:59 AM in response to patrick.frby Csound1,I don't have to think about it.
You agreed to the terms of this site, now you can't or won't keep your word. Why do you expect 'different' treatment.
Stick to the terms, you already agreed to.
-
Dec 7, 2013 9:09 AM in response to patrick.frby petermac87,Patrick.fr ........ Exhibit A, your honor. Another demanding to 'discuss' yet adding absolutely nothing. Some are claiming that Apple read these forums. If by chance they ever read this thread, picked out the useless posts like Patrick's then there would be little here indicitave of a problem, if some can even remember what their problem was. But at least it would leave the useful suggestions free of the clutter for those who are serious about dealing with their issue.
Cheers
Pete
-