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  • Chatajack Level 1 Level 1 (0 points)

    Playfoot, you hit the nail on the head!!!  Spot On!!!  Well said!!!

     

    I am frustrated for many reasons:  one, NO mention of this "decision" in Mavericks release that clearly stated the loss of local sync, two, I do not want to use cloud services, three, in some countries where I work I am legally prohibited from using cloud, four, financial regulators will also not allow information to be hosted on servers not under our direct control, five, in many areas I work I have no access to internet, but need local USB capability, five, some of my work prohibits me for contractual and legal reasons from using cloud, etc.

     

    For the record, I am not overly concerned about the NSA, alphabet soup that may or may not be tracking our patterns.

     

     

    Those living in the US do not have the contraints of those of us using Apple products outside of the US.  Apple makes a world wide product and therefore should consider the implications of decisions such as local sync on a world wide level before making such wide reaching changes.

     

    I still have some old product (iPhone 3) that is NOT iCloud compatable.  I will not be forced to change it just to gain iCloud which I have no interest, reson or deire to use, let alone the confidentiality agreements that I would be breaking if I was to use iCloud.

     

    I have done Barney's work around but still not the same.  Thank you Barney for your time and assitance, but I will be down grading ot ML to allow local sync.

     

    Call Apple Corporate offices and let them know your thoughts.  All so fill out the Apple feed back page. 

  • Playfoot Level 1 Level 1 (0 points)

    Chatajack, thank you.

     

    Csound1, thank you for the link. I have registered my concerns.

     

    To all others, in response to comments made about Apple announcing intent to deprecate sync services: I will not argue it was done. However, as a, I believe, fairly indicative user, I do not follow the developer announcements, etc. I have purchased all my laptops, both personal and of late for testing within our corporation directly from Apple. This includes hundreds and hundreds of devices. Always purchased from the same sales team.

     

    If anything, I would hold the Apple sales team responsible for either not understanding our requirements ,clearly stated in writing, or ignoring our requirements. In response to syncing, they have worked with us since 2000 with the Titanium Powerbooks (PR, Design, etc.), phasing out Palm Pilots, integrating BB's, introduced us to MarcSpace, worked with MS on exchange issues, especially since 2008. There was no mention of syncing issues when vetting the process to upgrade to Mavericks. Of course, our IT should also have done their homework, but again, some leeway given Windows, Oracle, etc., focus.

     

    For me, I am surprised Apple would be willing to create a barrier to expanded corporate acceptance of their products.

  • Matt Schultz Level 1 Level 1 (55 points)

    Playfoot wrote:

     

    If anything, I would hold the Apple sales team responsible for either not understanding our requirements ,clearly stated in writing, or ignoring our requirements. In response to syncing, they have worked with us since 2000 with the Titanium Powerbooks (PR, Design, etc.), phasing out Palm Pilots, integrating BB's, introduced us to MarcSpace, worked with MS on exchange issues, especially since 2008. There was no mention of syncing issues when vetting the process to upgrade to Mavericks.


    For me, I am surprised Apple would be willing to create a barrier to expanded corporate acceptance of their products.

    We agree. We recently spent more than $43,000 to "upgrade" our systems, and Apple deprecated one of the major reasons why we procured this equipment. Their sales team either should've known & didn't do their homework, or out and out lied to us. It bordered on fraud, frankly. If it wasn't, it sure felt like it.

     

    Our customers are large corporate and government installations and are quite remote. Rarely do we get WiFi, and often, cell service is non-existent. But even when home in Colorado with complete 3G access, we noticed how iCloud  brings our iPhones to a crawl. We punch the screen over and over until finally something happens. The performance is not robust enough for our needs.

     

    After being users of Dot-Mac and MobileMe, we are convinced through several painful experiences that Apple is one of the very worst vendors of cloud services and reliable internet storage - in the history of cloud services. Perhaps the single worst cloud supplier of all time.

     

    They have a long and pathetic history of abandoning their clients, dumping features, breaking down, failures, dumping data, deleting photos, and changing their minds about support faster than a teenage girl changes clothes. Who can partner with such a vendor?

  • Playfoot Level 1 Level 1 (0 points)

    Matt,

     

    I am not a tech expert, just a well rounded senior manager.  However, I agree with the end result of your comments, or what I belive is the conclusion, of your statement.

     

    That is, while cloud services may indeed be the future to come, being ON always is not yet a reality for all:  only a few people and a few locations relative to the great whole enjoy fast, 24/7 real time connecitons.  And it would seem that Apple's "on", based on your comments, is not even close to the "on" of other providers.

  • gumsie Level 4 Level 4 (2,150 points)

    I'm inclined to agree. However - I can't say how much of any system outage or slowdown is due to Apple and the hardware/software that they use.

     

    Much as I hate to admit it, Matts later comments seem to be closer to reality than is comfortable. Still, there is time to change and make amends if necessary.

  • wiredancer Level 1 Level 1 (0 points)

    I absolutely agree. In a way, what Apple did, was like selling us a nice car, but then you soon realize, that every time you need to fill up, the only way is to drive all the way to you dealer!

    The situation is completely absurd. Why take away something which is and was part of a product and service at the time when people purchased it. Is this legal? I feel like being miss lead an I'm thinking "Consumer Protection case".

  • petermac87 Level 5 Level 5 (6,700 points)

    wiredancer wrote:

     

    Is this legal? I feel like being miss lead an I'm thinking "Consumer Protection case".

    Read the License Agreement you agreed to when you downloaded Mavericks. You can still read it in the Apple Store linked from the Mavericks Download page. You installed at your own risk. (And you do not have to use iCloud at all. That is simply a choice)

     

    Pete

  • gumsie Level 4 Level 4 (2,150 points)

    wiredancer wrote:

     

    I absolutely agree. In a way, what Apple did, was like selling us a nice car, but then you soon realize, that every time you need to fill up, the only way is to drive all the way to you dealer!

    The situation is completely absurd. 

    Certainly seems so.

     

    wiredancer wrote:

     

    Why take away something which is and was part of a product and service at the time when people purchased it. Is this legal? I feel like being miss lead an I'm thinking "Consumer Protection case".

    Please don't. It was part of 10.8 not 10.9 - some of the responsibility lies with us users to check what the changes will be and choose whether to accept. They could have made more noise about it admittedly. But at the risk of tarring all with the same brush, your last sentence leads me to believe you are American?

    Although we can only see things from our own point of view we need to try and not be too inflammatory, that's how threads get deleted, and if this is a valuable thread lets make sure it lives. I'm sure there are but I can't right now think of a thread that has grown as quickly as this one and that in itself along with the feedback page is the best way of getting Apple moving, no?

     

    Might be me but the notification emails I get don't take me to the message they relate to and after posting I often get taken to a different page in the thread. Anybody else get this?

     

    Is there something wrong with this Forum?

  • James Richards Level 1 Level 1 (5 points)

    Chatajack wrote:

     

    <snip>I have done Barney's work around but still not the same.  Thank you Barney for your time and assitance, but I will be down grading ot ML to allow local sync.<snip>

    Just checking that you know that Barney-15E's workaround can also be used between an individual phone and a Mac with wifi. Just choose the 'Create Network…' option fom the Wifi menu, and when you have done that you can connect your iPhone direct to the network your Mac has just created. Local sync is possible, just not USB sync.

  • James Richards Level 1 Level 1 (5 points)

    Matt Schultz wrote:

    <snip>We recently spent more than $43,000 to "upgrade" our systems, and Apple deprecated one of the major reasons why we procured this equipment. Their sales team either should've known & didn't do their homework, or out and out lied to us. It bordered on fraud, frankly. If it wasn't, it sure felt like it.<snip>

    If you've been spending that sort of money, I'd have thought it would be worth you going back to the reps you dealt with, and asking them to set up Barney-15E's workaround on your equipment so that it can continue to operate with your preferred workflow. It would add force to any feedback you have already posted on http://www.apple.com/feedback/macosx.html.

  • James Richards Level 1 Level 1 (5 points)

    Playfoot, I think my reply to Matt Schultz is relevant to you too. They may not be able to make Apple change the policy on OS X, but at least they could carry the load of getting Barney-15E's workaround implemented. I'd have thought you are in a stronger postion on this than the average private or SOHO user.

  • gumsie Level 4 Level 4 (2,150 points)

    snozdop wrote:

     

    I would not suggest you hold your breath waiting for the re-introduction of SyncServices.

     

    ................. it certainly wouldn't be done in a .x.1 release.

    Seems you were right.......

  • Tohu Level 1 Level 1 (90 points)

    What you said above Matt Schultz, is so true. Sadly.

     

    Thanks for your clear and understandable words.

  • cjborg Level 1 Level 1 (0 points)

    Paranoid?  REALLY??  You ridicule folks with privacy concerns?  Are you completely unaware of how many lawsuits are in the courts today over confidential business information being stolen electronically?  Who's living in a cave here?

  • Csound1 Level 8 Level 8 (44,720 points)

    How many?