1 Reply Latest reply: Oct 20, 2013 1:39 PM by Baby Boomer (USofA)
Jdbre Level 1 (0 points)

Have a new I Mac. Latest software 2013. When I plug in my hitachi 1TB external hard drive it does not show up. It does show up under disk utility but I have no idea what to do with it there. Other flash drives work fine.


  • Baby Boomer (USofA) Level 9 (57,297 points)

    Contact Hitachi since your other drives work.  Try restarting your computer.


    A new Mac is suppose to work right out the box.

    You have 14 days to return the computer w/no questions asked.  Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.


    Strongly suggest that you take FULL advantage of the above before it runs out.  Let Apple deal w/the problems.