Have a new I Mac. Latest software 2013. When I plug in my hitachi 1TB external hard drive it does not show up. It does show up under disk utility but I have no idea what to do with it there. Other flash drives work fine.
Thanks.
iMac
Contact Hitachi since your other drives work. Try restarting your computer.
A new Mac is suppose to work right out the box.
You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.
External hard drive not working
