Previous 1 2 Next 24 Replies Latest reply: Nov 28, 2013 12:22 PM by Rob Gendreau
Ronaldus Level 1 Level 1 (0 points)

I am having an issue with Lion OS X 10.7.5 on both my MacBook Pro and iMac.

When trying to copy an .rtf file from iMac to MacBook Pro, over the network, and vice versa, I get the message that "Finder wants to make changes. Type your password to allow this."

Below this message window is another window showing a swirling progress bar and states "Preparing to copy to "desktop" and the name of the file.rtf I am trying to copy to the target machine. Simultaneously the .rtf icon and name of the file appears on the target machine desktop (which is the destination for the file to be copied) but the .rtf icon is empty (zero bytes) and cannot be opened.

So I ignore this and continue. When I submit my password I am then met by a message stating that, "A newer item named "xxxxxxx.rtf" already exists in this location. Do you want to replace it with the older one you're moving?" and I am given the 3 choices of "Keep both files" or "Stop" or "Replace".

If I chose "Keep both files" then over 6000 copies of the .rtf file appeared on the desktop of the target machine and the only way I can stop the copies being reproduced is by turning off Airport. Clicking the "Stop copy" only leaves the message that it is "stopping", but it does not, and the progress bar continues swirling and producing an infinite number of copies on the target machine until I turn off Airport.

If I choose "Replace" I get the message "The operation can't be completed because an item with the name """" already exists." and gives me no choice but to click OK.

The .rtf icon and name of the file on the source machine contains 1453 bytes but on the target machine the .rtf icon looks different and contains zero bytes and cannot be opened. The same goes for all the over 6000 copies that had been produced on the target machine. It is as if the outer shell of the file is copied but not the content!

I also have a Macbook running OS X 10.6.8 and there is no issue between MacBook Pro and Macbook, and there is no issue between iMac and Macbook, ONLY between MacBook Pro and iMac when attempting to copy by dragging, or by copy and paste, over the same network (all 3 machines are within a few meters of each other).

I've tried Restarting and Restarting with PRAM, on both machines. Stopping and Starting Airport. Tried with .jpg files as well as the .rtf files. Repaired Permissions. All to no avail. I put the rtf file onto a USB drive and then I can transfer from machine to machine without any problem - it just refuses to do so over the network.

Anyone know of a solution to this?


iMac (24-inch Mid 2007), Mac OS X (10.7.5)
  • Tommy197944 Level 2 Level 2 (185 points)

    Have you tried saving it into a different location (like documents folder)? If this don't work, make a new user on the system that you want to copy to, and see if it still happens. Either which way, post up your results from it, please

  • Linc Davis Level 10 Level 10 (158,340 points)
    On the MBP, launch the Keychain Access application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.

      
    Enter the term "afp" (without the quotes) in the search box in the toolbar of the Keychain Access window. You should find one or more items of the kind "network password" with the Bonjour name of the iMac. Delete those items. Quit Keychain Access.
       
    Unmount the network volume if it's mounted, then remount it. You'll be prompted for a user name and password. Enter the credentials of the user on the iMac who is the owner of the files. Test.
  • Ronaldus Level 1 Level 1 (0 points)

    Thanks for your reply Tommy. I tried both your suggestions but neither worked. In fact, when I tried to copy a file from iMAC Desktop to MBP Desktop, logged in under a new User account, the file icon didn't even appear on the MBP desktop, as it did on my normal Admin User account, under the same procedure, even though according to the Finder window on the iMAC that it was now there! I could delete the file icon from the Finder window on the iMAC but it never appeared in the Trash on neither the iMAC nor the MBP!

     

    So when logged in as my normal Administrator User account the situation now is this:

     

    From Finder in MBP I connect with iMAC Desktop (or any other iMAC Folder). I can see correctly what is on the iMAC Desktop (or the other iMAC Folder).

    From Finder in iMAC I connect with MBP Desktop. I can see correctly what is on the MBP Desktop.

     

    I can drag a file, via the MBP Finder, from the iMAC Desktop to the MBP Desktop directly, correctly and with no hassle.

    I can drag a file, via the iMAC Finder, from the MBP Desktop to the iMAC Desktop directly, correctly and with no hassle.

     

    I cannot drag any file from the MBP Desktop into the Finder window connected to the iMAC Desktop without getting the response that my password is required, and simultaneously the icon for that specific file appears on the iMAC Desktop, but is empty (zero bytes and different appearance): as mentioned in my first problem description.

    Exactly likewise when I try to drag any  file from the iMAC Desktop into the Finder window connected with the MBP Desktop.

     

    So I am only permitted to drag from and not permitted to drag into the respective Finder windows.

     

    I should, perhaps, also mention that I have just replaced a dead hard drive in the iMAC and reinstalled Lion from a DVD that I had made during the first installation of Lion, and then copied everything over to the iMAC from the MBP. All went smoothly except for this peculiar problem.

  • Ronaldus Level 1 Level 1 (0 points)

    Thanks for your reply Linc.

     

    I did as you suggested and there were two iMac network passwords and I deleted them both. Unfortunately the problem still remains.

     

    So when logged in as my normal Administrator User account the situation now is this:

     

    From Finder in MBP I connect with iMAC Desktop. I can see correctly what is on the iMAC Desktop.

    From Finder in iMAC I connect with MBP Desktop. I can see correctly what is on the MBP Desktop.

     

    I can drag a file, via the MBP Finder, from the iMAC Desktop to the MBP Desktop directly, correctly and with no hassle.

    I can drag a file, via the iMAC Finder, from the MBP Desktop to the iMAC Desktop directly, correctly and with no hassle.

     

    I cannot drag any file from the MBP Desktop into the Finder window connected to the iMAC Desktop without getting the response that my password is required, and simultaneously the icon for that specific file appears on the iMAC Desktop, but is empty (zero bytes and different appearance): as mentioned in my first problem description.

    Exactly likewise when I try to drag any  file from the iMAC Desktop into the Finder window connected with the MBP Desktop.

     

    So I am only permitted to drag from and not permitted to drag into the respective Finder windows when connected to the other machine. This is still not an issue with the Macbook OS X 10.6.8 and the MBP or the iMAC as here all is fine and in all directions.

     

    I should, perhaps, also mention that I have just replaced a dead hard drive in the iMAC and reinstalled Lion from a DVD that I had made during the first installation of Lion, and then copied everything over to the iMAC from the MBP. All went smoothly except for this peculiar problem.

  • Linc Davis Level 10 Level 10 (158,340 points)

    I'm struggling to understand what this means. Are you referring to Screen Sharing, File Sharing, or both?

  • Ronaldus Level 1 Level 1 (0 points)

    Only File sharing.

  • Linc Davis Level 10 Level 10 (158,340 points)

    Please post a screenshot that shows what you mean. Be careful not to include any private information.

    Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

  • Ronaldus Level 1 Level 1 (0 points)

    Cheers Linc,

     

    Here are 3 screen shots, I named 1,2 and 3:

     

    1. Taken from MBP when trying to copy the file "Conch Shell.jpeg" onto Desktop of iMac, and the ensuing Password request window, the progress bar and the actual file "Conch Shell.jpg" (268 x 188)

     

    1. Screen Shot 2013-10-21 at 16.50.01.png

     

    2. Also taken from MBP showing the result after I canceled the request to submit my password. It shows the file "Conch Shell.jpeg" (268 x 188), that has been added simultaneously to iMac automatically, but containing zero bytes. Also showing the original file "Conch Shell.jpeg (same as in screen shot 1), plus a copy of the Screen Shot 2013....50.01 that I named as 1 (above).

     

     

    2. Screen Shot 2013-10-21 at 16.50.45.png

     

    3. Screenshot 3 taken from iMac, showing the MBP (called Anse). Showing in the MBP Finder window the original file "Conch Shell.jpeg" of 13 KB from the desktop of MBP and which I have been trying to copy to iMac. The 2 screen shots 1 & 2 (above) which I had just transferred to the iMac from MBP in order to add to this discussion. To the right of the Finder window is the file "Conch Shell.jpeg", which is only an icon and has zero bytes, and as it appears in Screenshot 2 (above). Plus 2 'Get Info' shots of the 2 files "Conch Shell.jpeg", one is the original file (13 KB) that I have been trying to copy from MBP to iMac and as seen in Screenshots 1 and 2 (outside of the Finder window) and the other is the "Conch Shell.jpeg" file (actually only an icon with zero bytes) that was copied over to iMac automatically when I cancelled the password submission, and as seen in the Finder window in Screenshot 2.

     

     

    3. Screen Shot 2013-10-21 at 17.04.55.png

     

    It is all quite convoluted but I hope it becomes more understandable with these Screenshots.

  • Linc Davis Level 10 Level 10 (158,340 points)

    OK, that shows what you can't do, but I still don't understand this:

     

    I can drag a file, via the MBP Finder, from the iMAC Desktop to the MBP Desktop directly, correctly and with no hassle.

    I can drag a file, via the iMAC Finder, from the MBP Desktop to the iMAC Desktop directly, correctly and with no hassle.

     

    What do you mean by "directly?"

  • Ronaldus Level 1 Level 1 (0 points)

    By directly I simply mean that the file is copied immediately onto the Desktop when dragging from Finder to Desktop, and without the intervention of the Submit Password message that I get when dragging from Desktop to Finder.

     

    So I have to always go to the target machine to drag the copy from the source machine. If I try to "send" or "push" the copy from the source machine to the taget machine I get the Submit Password message and all the problems that follow in it's wake.

     

    Sorry about my use of language but I'm no computer expert and I am merely trying to be specific. I have little doubt that it could be stated more succinctly by a computer wise person.

  • Linc Davis Level 10 Level 10 (158,340 points)

    Maybe I'm completely failing to understand you, but you seem to be saying that there is (a) one way in which you can copy files from one computer to the other, and (b) another way in which you can't. I'm pretty sure I understand what (b) is, but I have no idea what (a) is. Maybe another set of screenshots would help.

  • Ronaldus Level 1 Level 1 (0 points)

    Yes that is what I am saying, and thanks for your patience and assistance.

     

    To simplify:

     

    I have my MBP and my IMAC next to each other on my table.

    Both are turned on.

    Both are running OS X 10.7.5.

    Both are connected over the same Wireless network.

    Both show the Finder window open on their screeens.

     

    Working at my IMAC.

     

    On the Finder window of the IMAC I go to it's Sidebar and find my MBP icon under SHARED. I connect to my MBP as Registered User Anse. I choose Anse then Desktop and can now see what is on the Desktop of my MBP, which is nothing.

     

    I create a  jpeg file of a seashell on the desktop of my IMAC and which I want to copy to my MBP. That is all I have on my IMAC desktop, apart from this Text Edit application that I am using to write this explanation to you. You will see this on Screen Shot 1.

     

    Screen Shot 1.png

     

    I now drag the jpeg file "seashell" into the desktop column of the open Finder window with my mouse. A copy of "seashell" (a green + sign with the icon) is held by my curser and dragged to the desktop column but fails to appear in the desktop column when I release the mouse button. Instead 2 new windows open: 1 stating that, "Finder wants to make changes. Type your password to allow this." and the other is a Copy window stating "Preparing to copy to "Desktop" "Preparing to copy "seashell.jpeg" and the progress bar rotates. This is shown in Screen Shot 2.

     

    Screen Shot 2.png

     

    I do not understand why this happens. The copy should just appear in the desktop column where I dragged it.

     

    However I have to respond to the 2 new windows. If I do not type in my password, but instead  Cancel, then spontaneously and automatically an icon of "seashell.jpeg" appears in the desktop column. I left-click the "seashell.jpeg" icon and it shows me that the file is empty, that is that the file contains Zero bytes. This is shown in Screen Shot 3.

     

    Screen Shot 3.png

     

    If I 'Get Info' for the "seashell.jpeg" file on the IMAC desktop, I can see that it has a size of 12,793 bytes (16 KB on disk).

    When I 'Get Info' for the "seashell.jpeg" file that appears now in the Finder window that shows the contents of the MBP desktop the file has a size of Zero bytes and mentions the Server: afp:// Rons Macbook Pro etc. This is shown by Screen Shot 4.

     

    Screen Shot 4.png

     

    So I cannot copy a file in this way anymore, and which I have done so for years, and cannot understand what is wrong.

     

    Working at my MBP.

     

    I now go over to my MBP where the Finder window is open and connected to my IMAC as Registered User Ron. I choose Ron and I navigate to the IMAC desktop and there I can see "Screen Shots 1-4" and "seashell.jpeg". This is shown in Screen Shot 5.

     

    Screen Shot 5.png

     

    I then drag a copy of "seashell.jpeg" from the Finder window onto the desktop of my MBP and it works perfectly with no intervention asking for passwords etc. Just the way it should do. This is shown in Screen Shot 6.

     

    Screen Shot 6.png

     

    So to sum up I can drag from a Finder winow to a desktop but not from a desktop to a Finder window. Or as you write, "you seem to be saying that there is (a) one way in which you can copy files from one computer to the other, and (b) another way in which you can't. I'm pretty sure I understand what (b) is, but I have no idea what (a) is. Maybe another set of screenshots would help."

     

    Have I made it clear this time and have you any solution?

     

    This person, Steffen K, seems to be having a very similar problem but offers no actual fix. The person lights4munny also has a similar issue. Both on this page:

     

    https://discussions.apple.com/message/22259276#22259276   and   https://discussions.apple.com/message/22259279#22259279

     

    here are others too   https://discussions.apple.com/message/21268439#21268439

     

    and again      https://discussions.apple.com/message/22783659#22783659

     

    This problem has only arisen since I replaced the hard drive (the original hard drive had died)  on my iMAC. Re-installed Lion from a DVD that I had created at the first Lion installation. Then used Migration Assistant to copy everything from my MBP over to my iMac. I suspect it might have something to do with the Migration Assistant but cannot figure it out. I have only one User account on each machine.

     

    As I have mentioned before I also have a Black Macbook running OS X 10.6.8 and I have no issues with copying, or moving, files between Macbook and Macbook Pro, nor between Macbook and iMac.

  • Linc Davis Level 10 Level 10 (158,340 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Ronaldus Level 1 Level 1 (0 points)

    I decided to do a clean installation of Lion again to see if that helped the issue. I wiped the hard drive clean and then reinstalled from my DVD. I then transferred all my stuff over to the iMac from the MBP using Migration Assistant and a Firewire connection. All seemed to go smoothly.

     

    I retried copying from iMac to MBP (and vice versa). Both directions failed as before: I can drag a file from the Finder window (connected via network to the other machine) to the desktop, but cannot drag a file to the Finder window (connected via network to the other machine) from the desktop, without having to "type in my password to allow Finder to make changes".

     

    I can copy in both directions (to and from), without any problem, between my Black Macbook (OS X 10.6.8) and my Macbook Pro, and between my Black Macbook and my iMac, both running OS X 10.7.5.

     

    I cleared the Console window as you requested, and here are the messages that appeared after I attempted to copy the files. One set of messages is from the MBP when copying to the iMac, and the second set is from the iMac when copying to the MBP. The network connection fell out a couple of times during all these procedures and I had to turn Airport off and on again to establish the connection between MBP and iMac.

     

    Console messages from MBP

     

    23/10/2013 18:54:09.000 kernel: AFP_VFS afpfs_mount: /Volumes/Anse, pid 535

    23/10/2013 18:59:56.439 com.apple.launchd.peruser.501: (com.apple.KerberosHelper.LKDCHelper[538]) Exited with code: 1

    23/10/2013 19:02:09.041 sandboxd: ([68]) kdc(68) deny file-read-metadata /Library/Preferences/com.apple.security.plist

    23/10/2013 19:02:09.044 sandboxd: ([68]) kdc(68) deny file-read-data /Library/Preferences/com.apple.security.plist

    23/10/2013 19:02:09.347 AppleFileServer: received message with invalid client_id 34

     

    23/10/2013 19:25:45.536 AppleFileServer: received message with invalid client_id 45

    23/10/2013 19:27:12.000 kernel: CODE SIGNING: cs_invalid_page(0x1000): p=634[GoogleSoftwareUp] clearing CS_VALID

     

    23/10/2013 19:32:31.426 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0x14d

    23/10/2013 19:32:31.426 com.apple.security.pboxd: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

    23/10/2013 19:32:31.426 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSSetHideOnDeact: error getting window tags

    23/10/2013 19:32:31.516 com.apple.security.pboxd: kCGErrorIllegalArgument: CGSCopyWindowColorSpace: Invalid window 0x14d

     

    Console messages from iMAC

     

    23/10/2013 19:02:13.000 kernel: AFP_VFS afpfs_mount: /Volumes/Anse, pid 1146

    23/10/2013 19:08:15.987 Finder: SharePointBrowser::handleOpenCallBack returned 64

    23/10/2013 19:09:53.000 kernel: AFP_VFS afpfs_unmount: /Volumes/Anse, flags 0, pid 1209

    23/10/2013 19:10:13.000 kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).

    23/10/2013 19:10:13.817 UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe

    23/10/2013 19:10:13.820 configd: network configuration changed.

    23/10/2013 19:13:20.459 AppleFileServer: received message with invalid client_id 16

    23/10/2013 19:14:36.000 kernel: AFP_VFS afpfs_mount: /Volumes/Anse, pid 1263

    23/10/2013 19:14:42.185 com.apple.launchd.peruser.502: (com.apple.KerberosHelper.LKDCHelper[1153]) Exited with code: 1

    23/10/2013 19:25:53.000 kernel: AFP_VFS afpfs_mount: /Volumes/Anse, pid 1263

     

    Hoping this helps find a solution.



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