Currently Being ModeratedOct 20, 2013 2:37 PM (in response to aussiematey)
Are you in or outside of the USA?
(Your handle has me suspecting you're in the land of +61)
Have you asked your carrier about it?
I ask because my custom labels work fine for sending texts that aren't labeled mobile and I live in the USA.
Can you screenshot a problem contact? (change/mask the number accordingly)
Also, what error(s) do you get when you try to send a text message?
Currently Being ModeratedOct 20, 2013 7:34 PM (in response to chattphotos)
Hi, thanx for the quick reply. Yes I am in australia. On any mobile numbers that I have given a custom label to, there isn't a text box for me to use. I changed one label back to the word " mobile" and hey presto. The text box appeared.
So I am guessing the text box is only available when the word mobile is attached to the number. How can I get around this
Currently Being ModeratedOct 20, 2013 7:46 PM (in response to aussiematey)
I ask again, Can you provide screenshots of this?
I run iOS 7.0.2,
I changed a label to work fax on some random numbers I have, (both local and international) the send message option stays on the contact page.
So, what method or madness is different down under?
Currently Being ModeratedOct 20, 2013 7:57 PM (in response to chattphotos)
Hi can't seem to send a screenshot. It's in my photos ready to go. But I'm not sure where on this discussion page do I add a file in this case a picture
Currently Being ModeratedOct 20, 2013 8:04 PM (in response to aussiematey)
Currently Being ModeratedOct 21, 2013 1:11 AM (in response to chattphotos)
Hi Just got home and am sending you a screenshot of one f the contacts in my Ipone 4s with the ios 7 upgrade. Ive deleted a few of the numbers but you can see there are two of the mobiles on there. One has a persons name and one is just called mobile.
the one with the persons name no longer has the text box beside it which would normally allow me to text that person.
I did edit this contact and changed it back to "Mobile". I was then able to send a text as the text box was available for use
Currently Being ModeratedOct 21, 2013 7:39 AM (in response to aussiematey)
I see what you mean now, and it happens to me also
I will say, I don't use recents as my messaging platform so this isn't that big of a deal for me.
But definitely send this in to apple.com/feedback.
Currently Being ModeratedFeb 18, 2014 8:46 AM (in response to aussiematey)
I agree this is an error, in that the messaging seems to be unavailable to these persons/numbers where you've created a custom label. BUT, if you scroll down just a few lines below what your screenshot showed, you will see the option to "Send Message" to this contact. .. then ALL numbers will show up to select to send the message to (even the ones with custom label). I do use recent calls as a place to begin to send messages also. This is a reasonable workaround until they get the bug fixed.