f8nbethere

Q: Cant get my apple TV going anymore,

The white light in front of the Apple TV  box keeps flashing. When i select the right input on my monitor,and reboot the apple TV, i see for a few second the white apple on the tv screen then it keeps spinning into oblivion. it the module busted?

 

Thanks,

 

CCoulombe

Posted on Oct 20, 2013 3:08 PM

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Q: Cant get my apple TV going anymore,

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  • by sterling r,

    sterling r sterling r Oct 23, 2013 9:50 AM in response to f8nbethere
    Community Specialists
    Oct 23, 2013 9:50 AM in response to f8nbethere

    Hello f8nbethere,

     

    It sounds like your Apple TV will not finish loading to the Home screen. I want to recommend a couple of things. First restart your Apple TV with this process from the following article, and then try again:

    Apple TV: How to restart your Apple TV

    http://support.apple.com/kb/HT4380

    • Unplug the Apple TV power cord for three seconds, and then plug it back in.

     

    Also here is some information about the light beeps and what they mean to help you come to a resolution on what is going on:

    Apple TV: About the status light

    http://support.apple.com/kb/HT4380

     

    If the issue persists after restarting, I would next restore your Apple TV with iTunes and then try again:

    Apple TV (2nd and 3rd generation): Restoring your Apple TV

    http://support.apple.com/kb/HT4367

     

    Thank you for using Apple Support Communities

    All the best,

    Sterling