Kernel panics, daily nearly

Hi Barbara,

If you are having repeated and persistent issues with kernel panics on your MacBook Pro, you may find the troubleshooting in the following article helpful:

OS X: About kernel panics

http://support.apple.com/kb/TS3742

Regards,

- Brenden

I am wondering if something is going on with some update. I posted in the Snow Leopard forum a few days ago about daily crashes and just found this thread. My panic report looks nearly identical:

------------------------------------------------------------------------

Interval Since Last Panic Report: 510366 sec

Panics Since Last Report: 4

Anonymous UUID: A0E99546-93AF-4D89-9206-54B33EAB34DE

Wed Jan 29 00:39:47 2014

panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x00c833e9, type 14=page fault, registers:

CR0: 0x80010033, CR2: 0x00000000, CR3: 0x34e89000, CR4: 0x00000660

EAX: 0x25a947e0, EBX: 0x07463000, ECX: 0x090e4e80, EDX: 0x00000000

CR2: 0x00000000, EBP: 0x4708a978, ESI: 0x0803a000, EDI: 0x21841000

EFL: 0x00010246, EIP: 0x00c833e9, CS: 0x00000008, DS: 0x00000010

Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x4708a768 : 0x21b837 (0x5dd7fc 0x4708a79c 0x223ce1 0x0)

0x4708a7b8 : 0x2abf6a (0x59e3d0 0xc833e9 0xe 0x59e59a)

0x4708a898 : 0x2a1a78 (0x4708a8b0 0x0 0x4708a978 0xc833e9)

0x4708a8a8 : 0xc833e9 (0xe 0x48 0x10 0x10)

0x4708a978 : 0xc87c24 (0x21841000 0x803a000 0x4708a9d0 0x100000)

0x4708aab8 : 0xcc15d8 (0x21841000 0x1 0x4708abcc 0x4708abc8)

0x4708ab68 : 0xc83fe1 (0x21841000 0x1 0x4708abcc 0x4708abc8)

0x4708abe8 : 0x56da06 (0x21841000 0x0 0x4708ae3c 0x4708ac74)

0x4708ac38 : 0x56e2a5 (0xd12720 0x21841000 0x6965f88 0x1)

0x4708ac88 : 0x56eb59 (0x21841000 0x10 0x4708acd0 0x0)

0x4708ada8 : 0x286638 (0x21841000 0x10 0x6965f88 0x1)

0x4708be58 : 0x21dbe5 (0x6965f60 0x86275a0 0x1fa408 0x154ab)

0x4708be98 : 0x210a86 (0x6965f00 0x0 0x7f87930 0x6e92ee0)

0x4708bef8 : 0x216f84 (0x6965f00 0x0 0x0 0x0)

0x4708bf78 : 0x295c57 (0x82fa1c8 0x0 0x0 0x0)

0x4708bfc8 : 0x2a256d (0x82fa1c4 0x1 0x10 0x82fa1c4)

Kernel Extensions in backtrace (with dependencies):

com.apple.GeForce(6.3.6)@0xc78000->0xd2efff

dependency: com.apple.NVDAResman(6.3.6)@0x98a000

dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x97d000

dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x944000

dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x95b000

BSD process name corresponding to current thread: firefox

Mac OS version:

10K549

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: iMac9,1 (Mac-F2218EA9)

System uptime in nanoseconds: 40378933126781

unloaded kexts:

com.apple.filesystems.exfat 1.0.2 (addr 0x46c3c000, size 0x61440) - last unloaded 16702033010782

loaded kexts:

com.paceap.kext.pacesupport.snowleopard 5.7.1

com.rogueamoeba.HermesAudio 4.2.0

com.digidesign.iokit.DigiIO 8.0.1f1

com.digidesign.iokit.DigiDal 8.0.1f1

com.rogueamoeba.InstantOn 5.0.1

com.apple.filesystems.udf 2.1.1

com.apple.driver.AppleHWSensor 1.9.3d0

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AGPM 100.12.31

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleHDA 2.0.5f14

com.apple.driver.AudioAUUC 1.57

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AppleMikeyDriver 2.0.5f14

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleBacklight 170.0.46

com.apple.driver.AppleIntelPenrynProfile 17

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.GeForce 6.3.6

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleIRController 303.8

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AirPortBrcm43224 428.42.4

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.nvenet 2.0.17

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleUSBOHCI 4.2.0

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.14

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8 - last loaded 16420128648405

com.apple.iokit.IOUSBMassStorageClass 2.6.7

com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0

com.apple.iokit.IOFireWireSBP2 4.0.6

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.DspFuncLib 2.0.5f14

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.nvidia.nv50hal 6.3.6

com.apple.driver.AppleHDAController 2.0.5f14

com.apple.iokit.IOHDAFamily 2.0.5f14

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.AppleSMC 3.1.0d5

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.NVDAResman 6.3.6

com.apple.iokit.IONDRVSupport 2.2.1

com.apple.iokit.IOGraphicsFamily 2.2.1

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.driver.AppleUSBHIDKeyboard 141.5

com.apple.driver.AppleHIDKeyboard 141.5

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IONetworkingFamily 1.10

com.apple.driver.NVSMU 2.2.7

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 2 GB, SMC 1.44f0

Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: Built-in Ethernet, Ethernet, en0

Serial ATA Device: WDC WD3200AAJS-40H3A0, 298.09 GB

Serial ATA Device: HL-DT-ST DVDRW GA11N

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 4

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 3

USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1005, 0x24300000 / 2

USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc044, 0x24330000 / 5

USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x021d, 0x24320000 / 4

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2

For both, many 3rd-party kexts indicated. Most likely, one of those is the culprit.

Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall and reinstall those 3rd-party things until you isolate which is causing the problem. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See

OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details./p>

Thanks for the reply with the links. I am basically using 4 applications whenver it crashes: (1) Firefox, (2) Chrome, (3) Textedit, and (4) Utorrent. It crashes when I have other applications open and it crashes when I don't have other applications open. It seems to me that the only application that has been upgraded since these crashes started is Firefox. Firefox almost always appears in the crash report: BSD process name corresponding to current thread: firefox

I can't make any sense of the codes that are listed in the crash report. I have read some FAQs about the numbers (the first link you provided) but I comparing the codes and my crash report is beyond my tech knowledge.The only non-code info that appears that seems connected to the crash is:

Kernel Extensions in backtrace (with dependencies):

com.apple.GeForce(6.3.6)@0xc78000->0xd2efff

dependency: com.apple.NVDAResman(6.3.6)@0x98a000

dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x97d000

dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x944000

dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x95b000

Anyway, I will look at these links you shared, baltwo; however, if you see something in the report that jumps out at you, please let me know what I could do to solve that problem.

One more thing. I have booted in safemode and everything was fine but at some point I need to re-start again in non- safe mode, don't I? And then the problem starts all over again.

Apps that cause KP's do not necessarily need to be running in order to cause a KP. In your initial KP report my guess that one of the following is causing your problems:

com.parallels.kext.prl_vnic 5.0 9376.600588

com.parallels.kext.prl_netbridge 5.0 9376.600588

com.parallels.kext.prl_usb_connect 5.0 9376.600588

com.parallels.kext.prl_hid_hook 5.0 9376.600588

com.parallels.kext.prl_hypervisor 5.0 9376.600588

com.logmein.driver.LogMeInSoundDriver 1.0.2

com.markspace.iokit.IOMissingSyncMassStorage 199

I'd start with Parallels and first check to see if you have the most up-to-date version installed and go down the line with the other apps. If all are up-to-date then I'd recommend following the developers instructions and uninstalling each one by one until the KP's cease.

Wrong set. Those are for the OP. Danielmak's kexts are these:

com.paceap.kext.pacesupport.snowleopard 5.7.1

com.rogueamoeba.HermesAudio 4.2.0

com.digidesign.iokit.DigiIO 8.0.1f1

com.digidesign.iokit.DigiDal 8.0.1f1

com.rogueamoeba.InstantOn 5.0.1

Thanks for this reply. This is helpful. I just updated the Rogue Media application, which updated InstantOn but I will contact them to find out about this HermesAudio since I don't know what that does. I will likely just uninstall Pro Tools (an audio editing program that relates to the Digidesign items listed in your post) since I use a newer version at work. I have no diea what this is:

com.paceap.kext.pacesupport.snowleopard 5.7.1

A google search just produces other kernel panic reports. Any advice about how tor deal with this?

Did you try the safe boot? Have you uninstalled/reinstalled those kexts?

Sorry for the slow reply. I was traveling for work, and can now rededicate attention to this probelm.

I didn't insteall or unistall the kexts because I don't know where to find

I did upgrade the instanton

But I still had multiple crashes. I contacted Rogue Media to find out about

and am waiting to hear back. I don't know what this is.

I booted in safe boot mode a while back, but I misunderstood what I should do (i.e., I booted in safe mode tested various programs and then re-booted). There weren't any problems with panics during that safe boot but I didn't run long enough to truly test. I would like to deal with this kext first and then re-try safe mode.

I have had a crash when trying to open a media file with VLC but I would say that 95% of my kernel panic freezes occur when I am doing something with a Web browser. And the deep sleeps happen with software programs running.

Thanks again for your help with this. I will post again after I hear back from Rogue and do a re-test of safe mode, but if you have some advice about the pacesupport, that would be grea.

I suggest running in safe mode for at least the normal period of time you usually experience the KP. if none, then most likely those 3rd-party things.

I am running in safe mode now and will report back. I did get a reply from the folks at Rogue Media in response to my question about theose two com. notations that listed their software. They wrote the following:

"Thanks for those details. It looks like the kernel panic has something to do with the video card on your Mac - the backtrace specifically hits all of those drivers. While Audio Hijack Pro - or in this case, Firefox - may be the active application, it's a graphical trigger that's causing the kernel panic, so it's probably something to bring to Apple's attention."

Then, run the Apple Hardware Test suite, extended tests, at least twice. IIRC, there's an extensive video test included.

I will test that out, but I am wondering if I am missing something, since the link for Hardware Tests lists almost every OS except 10.6.8. The link notes that 10.5.5-10.6.7 should run the test from D2 of the install disks and lists 10.7- by holding down D when starting up. I am not seeing anything for 10.6.8.

http://support.apple.com/kb/HT1509

I still have my disks because the iMac had Leopard when I bought the computer but I'm running the last version of Snow Leopard. Do I use disk 2 or do I hold down D for 10.6.8?

Should include 10.6.8. Use disk 2, since holdind down D uses one installed on the machine.

I did two passes on the hardware test (with the second pass running the longer advanced test) and have no hardware errors. For the past two days (prior to shutting down to run the hardware test) I did not have any crashes while running in safeboot mode. So, I have no idea what to do next since this seems to be a software problem of some kind or software interacting with hardware in some way.

I have another old laptop at home that is also running snow leopard. I don't have any problems with that laptop. It does not have Pro Tools or Audio Hijack Pro, two programs that connect to:

com.rogueamoeba.HermesAudio 4.2.0

com.digidesign.iokit.DigiIO 8.0.1f1

com.digidesign.iokit.DigiDal 8.0.1f1

com.rogueamoeba.InstantOn 5.0.1

I also don't run Utorrent on that laptop, which I have to use for a current research project with international partners because my ISP is throttling file transfer sites. Additionally, I have not updated the software on that laptop after I started running into these kernel panics on my desktop because I don't want that laptop to start freezing up all the time as well.

Any advice?

On another note, each of yor psots, baltwo, have been helpful. I'm not seeing where I can mark those as helpful so you are given the points you deserve for your help. I only see the "like" option.