I updated to iOS 7.0.2 and now my front camera won't work. (iPod touch 5th gen)

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Level 1

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I updated to iOS 7.0.2 and now my front camera won't work. (iPod touch 5th gen)

Like the title says, I updated my iPod touch 5 Gen to iOS 7.0.2 and updated all the apps for it. And, suddenly my front camera refuses to work! My back facing camera still work and camera app still opens but the front camera just quit on me. I have never dropped it without a case and there are NO dings on it. I have had a screen protector and OtterBox on it since minute 1 of my iPod's life

HELP ME!
Do I need to bring it to an Apple Store my warranty is up next June, so I should be covered but the closest one is an hour drive, so I don't want to go there without knowing for sure I'd get a new iPod or the problem fixed...

or do I keep hard resetting it?!

iPod touch, iOS 7.0.2

Posted on Oct 20, 2013 9:43 PM

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Answer 1

Oct 21, 2013 4:43 AM in response to futbalstar76

Hopefully you won't have to make a trip to the Apple Store.

Reset the device:

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

If that doesn't help, tap Settings > General > Reset > Reset All Settings

If that does not help, restore the software > iTunes: Restoring iOS software

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Answer 2

lllaass

Level 10

210,411 points

Oct 21, 2013 5:21 AM in response to futbalstar76

If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.

Make an appointment at the Genius Bar of an Apple store..

Apple Retail Store - Genius Bar

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