3 Replies Latest reply: Oct 21, 2013 1:43 AM by clintonfrombirmingham
jamo2565 Level 1 Level 1 (0 points)

hi guys, recently my macbook pro has been running slow and i ve look at other discussions and tried them but not working ive run the diagnositics test.

any help will be much appreciated.

 

Hardware Information:

          MacBook Pro (13-inch, Mid 2012)

          MacBook Pro - model: MacBookPro9,2

          1 2.9 GHz Intel Core i7 CPU: 2 cores

          8 GB RAM

 

Video Information:

          Intel HD Graphics 4000 - VRAM: 512 MB

 

System Software:

          OS X 10.8.5 (12F45) - Uptime: 0 days 0:47:10

 

Disk Information:

          TOSHIBA MK7559GSXF disk0 : (750.16 GB)

                    disk0s1 (disk0s1) <not mounted>: 209.7 MB

                    Macintosh HD (disk0s2) /: 749.3 GB (686.02 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          MATSHITADVD-R   UJ-8A8 

 

USB Information:

 

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. BRCM20702 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Inc. FaceTime HD Camera (Built-in)

 

FireWire Information:

 

Thunderbolt Information:

          Apple Inc. thunderbolt_bus

 

Kernel Extensions:

          com.symantec.kext.internetSecurity          (5.3f6)

          com.symantec.kext.pf          (5.6f22)

          com.symantec.kext.ips          (3.9f13)

          com.symantec.kext.filesecurity          (2.6f32)

          com.symantec.kext.fw          (5.3f12)

          com.symantec.kext.SymAPComm          (12.6f28)

 

Problem System Launch Daemons:

 

Problem System Launch Agents:

 

Launch Daemons:

          [loaded] com.adobe.fpsaud.plist

          [loaded] com.microsoft.office.licensing.helper.plist

          [loaded] com.symantec.deepsight-extractor.plist

          [loaded] com.symantec.errorreporter-periodic.plist

          [loaded] com.symantec.liveupdate.daemon.ondemand.plist

          [loaded] com.symantec.liveupdate.daemon.plist

          [not loaded] com.symantec.nav.migrateqtf.plist

          [loaded] com.symantec.sharedsettings.plist

          [loaded] com.symantec.symdaemon.plist

          [loaded] com.wdc.WDDMservice.plist

          [loaded] com.wdc.WDSmartWareServer.plist

 

Launch Agents:

          [failed] com.symantec.errorreporter-periodicagent.plist

          [loaded] com.symantec.nis.application.plist

          [loaded] com.symantec.uiagent.application.plist

 

User Launch Agents:

          [failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist

          [loaded] com.google.keystone.agent.plist

 

User Login Items:

          None

 

3rd Party Preference Panes:

          Flash Player

 

Internet Plug-ins:

          Flash Player.plugin

          FlashPlayer-10.6.plugin

          JavaAppletPlugin.plugin

          QuickTime Plugin.plugin

          SharePointBrowserPlugin.plugin

          Silverlight.plugin

 

User Internet Plug-ins:

          Google Earth Web Plug-in.plugin

 

Bad Fonts:

          None

 

Top Processes by CPU:

               2%          WindowServer

               2%          EtreCheck

               1%          WebProcess

               1%          App for Facebook

               0%          mds

               0%          fontd

               0%          fseventsd

               0%          mDNSResponder

               0%          imagent

 

Top Processes by Memory:

          215 MB             WebProcess

          172 MB             SymDaemon

          98 MB              mds

          98 MB              Safari

          74 MB              coresymbolicationd

          57 MB              App for Facebook

          49 MB              Finder

          41 MB              WindowServer

          33 MB              Dock

          25 MB              PluginProcess

 

Virtual Memory Statistics

          4.78 GB            Free RAM

          1.31 GB            Active RAM

          554 MB             Inactive RAM

          1.37 GB            Wired RAM

          1.36 GB            Page-ins

          0 B                Page-outs

 

 

thanks very much.


MacBook Pro (13-inch Mid 2012), OS X Mountain Lion (10.8.5)