Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ipad screen is frozen

My IPad screen frozen while i was playing Candy Crush i was closing the app with my hand by holding the screen while this happened i pressed the home button and ever since that happened the screen froze the ipad can receive WiFi and it can be charged and it shows on icon but the screen is still frozen.

iPad, iOS 7.0.1

Posted on Oct 21, 2013 11:40 AM

Reply
Question marked as Best reply

Posted on Oct 21, 2013 12:03 PM

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

5 replies

my ipad screen is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.