I KEEP GETTING AN ERROR CODE 17900 (INCORRECT USERNAME OR PASSWORD) WHEN RETRIEVING MAIL USING OUTLOOK FOR MAC 2011. PLEASE CAN SOMEONE ADVISE?
iMac, OS X Mountain Lion (10.8.5), OUTLOOK FOR MAC 2011
Do you have the correct and complete settings for your Mac, and can you verify the username and password (by logging into the mail account on the provider's website?)
It is a pop account through btinternet.com. We have several email pop accounts, the others are fine. The username and password are both correct, but not accepted for the default pop account and continues to ask for the same information.
You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.
Try looking posting here.
Microsoft Support – Office for Mac
Microsoft Support – Office for Mac (2)
Please type normally, then tell us who's email system you use, iCloud? Gmail? or what?
Yes, all settings are correct and we can log into the email account on the provider's website without any problem.
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=QnA
We also tried deleting the keychain but this does not appear to have made any difference.
did you resolve this issue? I am having the exact problem...
OUTLOOK FOR MAC 2011 ERROR CODE 17900
