Anyone else received an "Your upcoming Genius Bar appointment" email confirmation that never actually booked an appointment?

I have received 2 emails confirming that I have made a Genius appointments. the store is in the US, I am based in Denmark. is this some sort of scam? Have my creds been compromised?

MacBook Pro, iOS 5.1.1, Icloud and other Ios devices

Posted on Oct 21, 2013 1:56 PM

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2 replies

Oct 21, 2013 2:41 PM in response to nbrownin

If you didn't make the appointment, it is possible someone mistakenly used your Apple ID to schedule an appointment.


It is also possible it's a scam, and if the email is requesting you sign in with your Apple ID and password, it is certainly a scam. In that case, just delete the email and forget you ever saw it.


The following Apple Support documents may be worth reading:


Identifying fraudulent "phishing" email


Identifying legitimate emails from the iTunes Store


There is no reason to conclude your Apple credentials have been stolen simply by having received the email, but if you are concerned you can easily change your Apple ID password. Read the following:


Apple ID: Changing your password


and


iCloud: Change your iCloud account password


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Anyone else received an "Your upcoming Genius Bar appointment" email confirmation that never actually booked an appointment?

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