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After a couple of months of multiple restarts and reinstalling. I'm at a loss for what to do. I have an iPhone 4. If you know what to do or have any trouble shooting methods, please let me know.
iPhone 4, iOS 7.0.2
So, I had this too and this is what worked for me...
Click on SETTINGS - Wi-Fi - click on your current wifi connection and click "forget this network".
Check to make sure your DNS settings aren't saved from an old service you used to use (my case). If they are, erase them so when you reconnect to the wifi they will be replaced by the default settings (make sure to do this for both bands is you have a dual band router).
Once you connect to your wifi again and fire up the Netflix app on your ipad...BAM...no problems.
Hope this works for you!
So, I had this too and this is what worked for me...
Click on SETTINGS - Wi-Fi - click on your current wifi connection and click "forget this network".
Check to make sure your DNS settings aren't saved from an old service you used to use (my case). If they are, erase them so when you reconnect to the wifi they will be replaced by the default settings (make sure to do this for both bands is you have a dual band router).
Once you connect to your wifi again and fire up the Netflix app on your ipad...BAM...no problems.
Hope this works for you!
And yes I am entering the correct email and password that works on my TV and computer
I suggest contacting Netflix support since this is not an Apple app. See what they have to say about your login issues.
Netflix support site http://contactus.netflix.com/help
I Talked with Netflix. The tech told me they are aware with the issue with the app and we narrowed it down to special characters in my password. Somehow, with the latest Netflix app update, the Netflix app does not like special characters in the password. I temporarily changed my netflix password to one without special characters and was able to sign in to the netflix app. The Netflix tech says they are working with Apple to resolve the issue. Hope this helps.
Thanks Richell_2000.
Apparently, the issue is not only with special characters, even numbers in password causing issues on iPad.
Unfortunately, I've found this still to be a problem on my iPad 2 and Apple TV. I wonder when Netflix is going to fix this? It's already April of 2016 and it seems like this is a long-standing problem.
sydbarrett74 wrote:
Unfortunately, I've found this still to be a problem on my iPad 2 and Apple TV. I wonder when Netflix is going to fix this? It's already April of 2016 and it seems like this is a long-standing problem.
Why don't you ask the Netflix developer or look at their support site, since this has nothing do with your Apple device or Apple.
Thank you for your cogent and illuminating response. I shall scurry off to Netflix's support site forthwith. Cheers, good sir!
Still a problem.
The following just worked for me:
1. On a MacBook or other computer send yourself an email with the password (don't use your iPhone or iPad for this).
2. Open the email on your iPhone/iPad and copy the password from your email.
3. Paste the password into the password login field.
Hope it works for you!
You are responding to a question that is over 4 years old and the last post is over 1 year old. Try to respond to more current issues.
Netflix App still says "incorrect email or password"
