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deactivation/ activation of a device

How do I deactivate one device so I can activate another? The other devices are either offline, broken or lost.

Thanks

Posted on Oct 21, 2013 4:32 PM

Reply
3 replies

Oct 22, 2013 2:53 AM in response to lisashe

If you mean computers that are authorisedthen individual computers can only be deauthorised directly on them, but if you have 2 or more computers authorised then you can log into your account on your computer's iTunes via the Store > View Account menu option and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.


If you mean computers and/or iOS devices that are associated with your account (e.g. by using iTunes Match or automatic downloads on them, or by redownloading past purchases on them) then as long as they have been associated for at least 90 days then you should be able to remove the association via your account : http://support.apple.com/kb/HT4627

deactivation/ activation of a device

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