Mac Mini Precisionhd camera

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cestep6 Author

Level 1

11 points

Mac Mini Precisionhd camera

My Mac mini using OS X 10.6.8 does not recognize my PrecisionHd USB camera. Do I need specic drivers?

Mac mini, OS X Mountain Lion (10.8.5)

Posted on Oct 21, 2013 5:53 PM

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Answer 1

cestep6 Author

Level 1

11 points

Oct 21, 2013 6:37 PM in response to lllaass

Thanks very much for the reply!

I downloaded the firmware upgrade from Cisco (Now owns tandberg), but even though I the camera has power, the software says the camera is not present. I connected the camera to my Windows 7 pc and it worked fine. That tells me that the camera is functioning.

Don't know what I need to do, for the Mac mini to recognize it.

Any suggestions?

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Answer 2

lllaass

Level 10

210,513 points

Oct 21, 2013 6:54 PM in response to cestep6

https://supportforums.cisco.com/thread/2179192

http://www.cisco.com/en/US/docs/telepresence/endpoint/articles_doc/knowledge-bas e-articles-precisionhd-usb-camera.pdf

Google

precisionHD camera on a mac

for more hits

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Answer 3

cestep6 Author

Level 1

11 points

Oct 21, 2013 7:08 PM in response to lllaass

Thanks for the help. But no luck. Unfortunately, I can't install Jabber, since I don't have a contract wtih Cisco. not sure what else to try. If I can get the mac mini to recognize the camera, then I could do the firmware upgrade. But I can't get the mini to see it.

The cisco guides suggest using photobooth which I tried, but it didn't see it either. Anyother software or maybe something I can do in system preferences?

Thanks,

ceatep6

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Answer 4

C F McBlob

Level 4

2,885 points

Oct 22, 2013 1:23 AM in response to cestep6

As was stated, Macs are particular about what webcams will and won't work. It's the ONE area that they AREN'T "plug n play".
The list of cams that work with each different build of OS X is about four of five in some cases and as many as about ten in others.

My webcam and headset were the LAST two accessories I got for my Mini for just that reason. I did a LOT of research into what would and wouldn't work, before plopping down cash.

The LAST thing I used to get a "Windows cam" to work was an app called "MaCam", but it's a PPC app, so it's useless anymore.
Your only other option would be to install Parallels or VMWare Fusion... or set up a Boot Camp partition and run the cam from Windows that way.

I've never installed a Boot Camp OS, but my Windows XP, 7 and 8 ALL recognize my Logitech cam and headset for Skype in VMs with Parallels. It's probably work with your cam.

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Answer 5

lllaass

Level 10

210,513 points

Oct 21, 2013 6:31 PM in response to cestep6

Have you went to the manufacturer's support site or Googled for drivers? Macs are picky about USB cameras

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