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Mail fails to import messages after 10.8.5 update

After the update Mail fails to import my messages and then quits.


First screen says: Welcome to Mail. To use the new features your existing Mail messages need to be imported....

Then when I click continue it says: The import failed. An error occurred during the import. Make sure you have available space in your home folder and try again.


I run mail from inside the container (MacOS folder) and here's what it reads:


Last login: Mon Oct 21 22:39:50 on ttys001

/Applications/Mail.app/Contents/MacOS/Mail ; exit;

Gustavos-MacBook-Air:~ calazans$ /Applications/Mail.app/Contents/MacOS/Mail ; exit;

2013-10-21 23:03:45.907 Mail[778:707] Using V2 Layout

2013-10-21 23:04:43.483 Mail[778:9617] Copy from /Users/calazans/Library/Mail/V2/MailData/Envelope Index to /Users/calazans/Library/Mail/V2/MailData/Envelope Index-26 failed with 10: not an error

logout

[Process completed]


I have already reinstalled combo 10.8.5

I have already booted on recovery console and repaired permissions

I have already installed the Supplemental update 10.8.5

I have created another standard user and inside this new account Mail will work perfectly.


Nothing worked so far. Cherry on the cake : I have a message saying I have a recall on my MBAir SSD drive.


Please advise on how to solve this issue !


Cheers,


ZChef

MacBook Air (11-inch Mid 2012), OS X Mountain Lion (10.8.5)

Posted on Oct 21, 2013 6:11 PM

Reply
3 replies

Oct 22, 2013 5:43 AM in response to zchef

BREAKING NEWS (2013-10-22 10:40am)


1) I have backed-up the whole Library/Mail folder to an external disk

2) I have created a test account

3) I logged in to this test account

4) I have moved the original Library/Mail/V2 to the trash

5) Then I have moved the corresponding backup of the V2 folder straight to the Library/Mail folder

6) System asked for Admin credentials, which I provided.

7) When the copy finished I launched Mail and it worked like a charm in this test account

8) Now I am updating my back up in my main account and I will try the same technique


...I'll let you know the result

Oct 22, 2013 9:40 AM in response to zchef

Intermediate answer: The app launched correctly and the import process has started.


It is taking ages though. Over 3 hours for around 30K messages.


The message count sometimes gets stuck for 20-30 minutes or so and then starts counting again...


There are ~5K messages left to be imported. I'll let you know if it goes ok.


Stay tuned for the next and hopefully last episode.


Cheers,


ZChef

Mail fails to import messages after 10.8.5 update

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