Why does my Ipod 4th Generation disconnect from the WiFi all the time?

Why does my IPod 4th Generation disconnect from the WiFi all the time? Randomly I'll be sitting in my room and it a matter of seconds my internet will go out on my IPod, now the internet will be working on all the other computers and everything, but not my IPod, and every time I try to re-connect to it, it says "Unable to connect to Network" I've tried resetting all network info and all that but still nothing, any real help for this direct problem?

And yes, It does work on other Wifi Capable places, besides my house..

iPod touch

Posted on Oct 21, 2013 8:30 PM

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2 replies

Oct 21, 2013 8:37 PM in response to JamesLaJohnson

Hi James ..

Try the troubleshooting steps here > iOS: Troubleshooting Wi-Fi networks and connections

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210,519 points

Oct 22, 2013 5:25 AM in response to JamesLaJohnson

If it works OK with other networks than that points to a problem with your network. Could be doe to interference

AirPort and Bluetooth: Potential sources of wireless interference

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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Why does my Ipod 4th Generation disconnect from the WiFi all the time?

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