1 Reply Latest reply: Oct 22, 2013 11:33 PM by Gus2259
sillymesylvie Level 1 Level 1 (0 points)

Ever since I downloaded iOS7, my email keeps getting deleted usually permanently or it will end up in the "Trash" folder for a while or just plain disappear for no reason. Why and any fix for it?


iPhone 4S, iOS 6.1
  • Gus2259 Level 4 Level 4 (1,240 points)

    Try removing the account then adding it back. If that fails

     

    Try a Restart.  Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.   

     

    Resetting your settings You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.

     

    Resetting your device Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it. 

     

    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.   Here is a link to their contacts with most of the information below.    http://www.apple.com/contact/