Why am I getting errors for swupd_syncd of Product ID: "091-7360" (Java Update)

Unfortunately, I don't have an answer for you, but at least we can comiserate about the problem. I have 3 different 10.6 SUS installations that are having this problem. I've been trying to directly manipulate the downloaded files, settings, etc. I'm seeing that the downloaded files here:

/var/db/swupd/html/content/downloads/35/57/091-7360/

do not have any of the ".dst" distribution files for the various languages that should be there. I believe that must be the "incomplete download" part, but I've even copied those files from a 10.5 SUS download (all of the 10.5 SUS engines work w/ this Java update, BTW), still to no avail.

I've also tried manipulating the list of updates in the .plist here:

/etc/swupd/com.apple.server.swupdate.plist

by changing the flags for 091-7360 to "Mirrored" instead of "PleaseMirror", changing Enabled to "true", and things like that. I still cannot get SUS to be happy w/ this update. I think that if I had a better understanding of how all of these files tie together (you've got lists of updates in /etc/swupd, but also multiple catalog files in /var/db/swupd/html), I might be able to fool the thing into working. Alas, it appears to be beyond me, and I may have to just wait until another Java update for 10.6 is issued to be able to use SUS for it again.

Any further observations you may have would be quite welcome. Maybe we can put our heads together and figure this out.

Thx,

Fred

Hello together

Having the same problems with our SUS. Is there a possibility to contact apple? Its the first time I am using Apple Support Community :-) Are we the only ones using the SUS? This update is out since 10/15/2013 and I want to be able to deploy it to my 150 Clients.

Did reset the complete SUS and downloaded all Updates again. Didnt help.

Thx for further information,

Michael

Snow Leopard SUS does not make subfolders and some of these updates require them <sigh>

This might help (assuming your repository is the default location):

sudo mkdir /var/db/swupd/html/content/downloads/35/57/091-7360/ise9pfxzzwi10qx4c2bygqf9llm cch6axd/JavaForMacOSX10.6.dst; sudo chown 200:200 /var/db/swupd/html/content/downloads/35/57/091-7360/ise9pfxzzwi10qx4c2bygqf9llm cch6axd/JavaForMacOSX10.6.dst

Try again and it should drop those DST files into that subfolder and it will be happy again. The Remote Desktop update might require similar messaging:

sudo mkdir /var/db/swupd/html/content/downloads/36/45/091-9423/5pzq9o1ocd93ti1608dqdm2xylj 2g1b1gz/RemoteDesktopClient.dst; sudo chown 200:200 /var/db/swupd/html/content/downloads/36/45/091-9423/5pzq9o1ocd93ti1608dqdm2xylj 2g1b1gz/RemoteDesktopClient.dst

Hope that helps!

www.electromojo.com

Thanks, electromojo!

How in the world did you know how to do that? Or rather, how did you figure out that it was necessary? Most of the other folders have the localizations out in the main update folder alongside the .pkg files.

Anyway, I feel that those of us seriously using SUS are a verrrry small niche, so if you have a good handle on how all of the catalog files, etc., interact, I'd love to be able to converse w/ you about it or learn from any add'l sources you may have, if you didn't mind pointing me to them. Most of what I figure out is pure trial and error.

Thanks again,

Fred

Fred,

Trial and error here too. Be nice to get 10 points for this...

www.electromojo.com

This solved my problem once I did the refresh Last Check instead of Copy Now. Of course ignore the space in the long folder name as displayed. Now all I have to do is replicate it on a dozen other servers and send the software update command to all the computers in the district...again.

THANK YOU (and yes I am yelling)

If I could I would give you 15 points

Worked for me! Thanks!🙂

electromojo wrote:

Snow Leopard SUS does not make subfolders and some of these updates require them <sigh>

This might help (assuming your repository is the default location):

sudo mkdir /var/db/swupd/html/content/downloads/35/57/091-7360/ise9pfxzzwi10qx4c2bygqf9llm cch6axd/JavaForMacOSX10.6.dst; sudo chown 200:200 /var/db/swupd/html/content/downloads/35/57/091-7360/ise9pfxzzwi10qx4c2bygqf9llm cch6axd/JavaForMacOSX10.6.dst

Try again and it should drop those DST files into that subfolder and it will be happy again. The Remote Desktop update might require similar messaging:

sudo mkdir /var/db/swupd/html/content/downloads/36/45/091-9423/5pzq9o1ocd93ti1608dqdm2xylj 2g1b1gz/RemoteDesktopClient.dst; sudo chown 200:200 /var/db/swupd/html/content/downloads/36/45/091-9423/5pzq9o1ocd93ti1608dqdm2xylj 2g1b1gz/RemoteDesktopClient.dst

Hope that helps!

www.electromojo.com