I have purchased OS X Mountain Lion using a different id and now when i am trying to download that in a different system unable to download?

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Level 1

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I have purchased OS X Mountain Lion using a different id and now when i am trying to download that in a different system unable to download?

Hi

Couple of months back i have download OS X Mountian Lion using a personal user id i have purchased it and after that i have changed my account means renamed the account with a different account id using my offical user id.

when i am trying to download the purchased again i am unable to do so.

Please help me.

Thanks

Ram

Mac mini, OS X Mountain Lion (10.8)

Posted on Oct 22, 2013 3:50 AM

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Answer 1

Barney-15E

Level 10

112,638 points

Oct 22, 2013 4:17 AM in response to Ramesh Varma

You have to use the AppleID that you used to purchase it. You cannont transfer purchases from one AppleID to another.

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Answer 2

Ramesh Varma Author

Level 1

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Oct 22, 2013 4:38 AM in response to Barney-15E

Thanks for your message Barney.

I am using the same id with which i have downloaded the OS but still throwing same errors like 100 & 13.

This is i want to purchase but still unabel to do so.

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Answer 3

Barney-15E

Level 10

112,638 points

Oct 22, 2013 4:44 AM in response to Ramesh Varma

While logged into the App Store with that ID, go to the Account settings and make sure all is correct. If there are errors such as a bank card expiry date, it pops up errors like that.

If you google for App store error 100, there are quite a few posts, like this: https://discussions.apple.com/thread/4482191

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