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Helpful answers
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Oct 22, 2013 9:05 AM in response to FalconTonyby Demo,What is a hard shut down? Did you hold down on the sleep and home buttons until the Apple logo appears on the screen? You have to wait until the logo shows up on the screen before you let go of the buttons.
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Oct 22, 2013 9:06 AM in response to FalconTonyby Chowdahead,I think you have voiceover enabled. Try triple clicking the home button and turn off voiceover. Also, see this article: http://support.apple.com/kb/HT5018