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problems with wifi on imac

777 Views 8 Replies Latest reply: Oct 22, 2013 4:42 PM by Baby Boomer (USofA) RSS
Mark-22 Calculating status...
Currently Being Moderated
Oct 22, 2013 2:26 PM

I inherited my Dad's imac and am having problems with the built in wifi. I got the imac to connect with an old airport express which is connected to a netgear router. The airport icon in the upper right hand corner shows a strong signal yet I can't seem to connect to the internet. My ipad has no issues. When I try to go anywhere on the internet, the browser trys to connect and then times out. When I connect the imac directly to the router, it works fine. So, basically a hard wired ethernet connection works but the airport wifi does not. Any ideas?

iMac, Mac OS X (10.6.8)
  • Baby Boomer (USofA) Level 9 Level 9 (55,540 points)
    Currently Being Moderated
    Oct 22, 2013 2:29 PM (in response to Mark-22)

    Try the basics first:

       Change your router channel number.  Most times this works & is all you have to do.

     

    Disconnect & reconnect your modem.  unplug it for about 10 seconds.  Plug it back in.  Do the same for Apple’s routers.  Wait for everything to reboot.

     

    System Preferences>Network

    Click the Assist Me button.

    In the next window that pops up, click the Diagnostic button & do the necessary.

     

    Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer.   See these basic networking KB Articles:  http://support.apple.com/kb/HT1401 AirPort troubleshooting guide

     

    http://support.apple.com/kb/HT4628  Wi-Fi: How to troubleshoot Wi-Fi connectivity

     

    http://support.apple.com/kb/HT2712 Using network locations in Mac OS X

     

    Manually provided DNS server addresses are higher priority than DHCP's

     

    http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting

     

    ============================

     

    What to do when you can't connect to the Internet

     

    Also, run the Airport Utility app which is located inside the Utilities folder.

     

    =====================

     

    If using a  Linksys router, contact LinkSys Customer Support and/or post in their forums.

     

    If using Apple's Airport, please re-post over in one of the AirPort Forums.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • Baby Boomer (USofA) Level 9 Level 9 (55,540 points)
    Currently Being Moderated
    Oct 22, 2013 2:43 PM (in response to Mark-22)

    Mark-22 wrote:

     

    I tried the assist me/diagnostics. It said my internet connection appears to be working correctly yet the network status said failed on the last two radio buttons. Those being internet and server. The first 4 are all green.

     

    Read Netgears user manual and/or contact their tech support.  Or contact your ISP.  Your router & iMac network settings are not in sync w/each other.

     

     

     

     

     

     

     

     

     

     

     

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    iMac, OS X Mountain Lion (10.8.5), Fusion Drive-3.12TB, 32GB RAM
  • Baby Boomer (USofA) Level 9 Level 9 (55,540 points)
    Currently Being Moderated
    Oct 22, 2013 2:52 PM (in response to Mark-22)

    Network wifi & ethernet have different settings.  Your problem is w/your wifi settings between your router & your iMac.

     

     

     

     

     

     

     

     

     

     

     

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  • Baby Boomer (USofA) Level 9 Level 9 (55,540 points)
    Currently Being Moderated
    Oct 22, 2013 4:42 PM (in response to Mark-22)

    Happy to hear you worked it out.  Thanks for reporting back.

     

     

     

     

     

     

     

     

     

     

     

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